Posts filed under ‘Colombia’
A Day in the Life of a Loan Officer: Comparing Honduras, Colombia and the United States
By Rose Larsen, KF19 Colombia, with excerpts provided by Wesley Schrock, KF19 Honduras, and Luan Nio, KF18 Nicaragua/KF19 United States
Loan officers are the hidden heroes behind the Kiva model.
Lenders, borrowers, Kiva staff and Kiva fellows all show their beautiful faces somewhere on Kiva.org, and while Kiva’s field partners have profiles of their own, there is little explanation or clarity behind who actually, physically, goes to the clients’ businesses, evaluates their requests, delivers loans and picks up repayments (hint: it’s loan officers!). Likewise, loan officers have varying degrees of knowledge about (or interest in) what Kiva is – some are enthusiastic supporters, while others are just doing their job, the photos and borrower profile information just one extra step as they navigate the hundreds of borrowers that they work with.
Yet in my experience, no matter what their attitude is towards Kiva, these loan officers care deeply about their clients, are well known in their sector or neighborhood, and work long hours to ensure that anyone who wants a loan has the chance to apply for one.
I got to know quite a few while here in Colombia, as I accompanied a different loan officer on each trip to the field. Loan officers are often a Kiva Fellow’s best friend in the field, so I asked a few other fellows what their experiences with loan officers was like.
Unsurprisingly, just as all of our field partners vary immensely, the jobs and lives of the loan officers vary across different regions. To give you a better idea of what a somewhat hidden yet key part of the Kiva process looks like, we’ll travel around the world visiting three different microfinance institutions and getting to know three different loan officers, learning about why they do the work that they do, and seeing a little bit of their daily routine.
Loan Officer #1: Jarling, Loan Officer with COMIXMUL, Honduras
Kiva Fellow: Wesley Schrock, KF19 Honduras
MFI Background: COMIXMUL is a savings and loan cooperative exclusively for women in Honduras. They are a new Kiva field partner and have yet to post a loan to the site (although they might have a few up by the time this blog is posted). COMIXMUL hopes to fund three specific products on Kiva: agriculture loans, youth entrepreneurship loans and solar panel loans – all products for which traditional funding is limited.
Personal Background: Jarling, who has worked as COMIXMUL loan officer for 3 years, is 30 years old, married, and has 2 children. Previously, he worked as a sales representative for a drinking water company. This sales and customer service experience made him an ideal candidate for COMIXMUL’s loan officer training program. After successfully completing 2 months of training, Jarling was a full-fledged loan officer, responsible for building and maintaining his own loan portfolio. Unlike his previous employer, COMIXMUL offers a competitive salary, a benefits package, and the opportunity for career advancement.
In the Office: Loan officers work Monday through Friday from 8AM – 5PM and Saturday from 8AM – 12PM. The day begins and ends in the office, which Jarling walks to and from. Administrative duties, like making sure a client’s loan application materials are in order, require an hour or two at the start and end of each day. Jarling works out of a shared office, but has his own small desk with a desktop computer. While clients do not use email, all clients have mobile phones. Hence, all client communication is done in person or over the phone.
In the Field: The majority of the day is spent riding around on a COMIXMUL-owned motorcycle visiting existing clients or promoting the cooperative in an effort to gain new members. Jarling might visit an existing client simply as a courtesy, but more likely because the client is delinquent, or wants to refinance an existing loan, or is seeking a new loan. He manages a portfolio of 110 clients whose businesses include convenience stores, food stands or restaurants, new and used clothing stores, bakeries, and pastry shops. The day’s schedule permitting, lunch is taken at home; however, he often has to lunch in restaurants or food stands.
*In the video, Jarling is meeting with a client, Maria, who runs two clothing stores. COMIXMUL has helped her to expand her business; when she started with the cooperative 3 years ago, she had only 1 store. Jarling paid Maria a visit because she was over a week late in making her December loan payment. Given Maria’s excellent repayment history, the tone of the visit was friendly; Jarling just wanted to find out the reason for the delinquency. Maria explained that she had extra holiday expenses, but promised to make the repayment the following week. Taking her for her word, Jarling amicably departed.
Implementing Kiva: Jarling has moved up the ladder at COMIXMUL: as a veteran loan officer he now serves an exclusively urban clientele. His initial territory was a rural area, in which agricultural loans predominate. From a loan officer perspective, an urban clientele is more desirable because urban areas are easier to serve – distances are shorter, mobile phone reception is better, and the routes are safer. Given his territory, Jarling will only be working with one Kiva product, youth entrepreneurship loans. COMIXMUL’s established processes mimic the Kiva model: loan officers are accustomed to taking client photos, writing client biographies, and tracking client progress. Hence, he doesn’t anticipate that implementing Kiva will pose significant challenges.
Loan Officer #2: Mario, Loan Officer with Fundación Mario Santo Domingo, Colombia
Kiva Fellow: Rose Larsen, KF19 Colombia
MFI Background: Fundación Mario Santo Domingo (FMSD) has been with Kiva for over three years, and has been working in the microfinance sector for more than 30 years. They work primarily with borrowers on the Caribbean coast, in the cities of Barranquilla and Cartagena. Most of their loans are for traditional urban businesses like beauty salons, corner stores and fruit stands. They also have many other social projects, including trainings for entrepreneurs, affordable housing projects, and even an ecological high school for poor children on Isla Baru.
Personal Background: Mario has been a loan officer for FMSD for almost 21 years. He studied accounting and financial administration at a local university, and says that he never imagined working as a loan officer. However, one of his professors was also a director at FMSD and encouraged him to take the exam to become a loan officer. Mario lives in a northern neighborhood in Barranquilla with his wife and two children, and has been assigned a variety of neighborhoods in the southern sectors to work in. FMSD helped him buy a car through loans, so now he is easily able to cover the wide swath of city he has been assigned. Though it is challenging to deal with so many clients, and to often have to sort through difficult situations, Mario loves that his job allows him to work with people, and seeing people improve their lives through microloans makes it all worth it to him.
In the Office: Mario generally spends mornings in the office, working from 8 to 12:30 processing paperwork, organizing clients’ loan applications, and calling clients. His phone is constantly ringing with calls from both current and potential clients. He also attends weekly credit committee meetings with other loan officers and his boss, to discuss new clients and determine whether or not they will receive loans.
In the Field: Mario’s afternoons are spent in the field, visiting clients all over Barranquilla. After stopping home for lunch, he heads out in his car to visit new clients, check in on current clients and follow up with clients who have finished their loans. Mario currently manages 260 clients, visiting 4 or 5 per day when he needs new information from them, or up to 9 when he’s just checking in to see how they are doing. Another important part of an FMSD loan officer’s job is promotions, or attracting new clients – Mario is constantly looking around for new businesses near his current clients to offer loans to.
On the day I spent with Mario, we spent time with 3 clients and stopped in to say hello to 2 more. One visit was with a seamstress who was asking for a non-Kiva loan (any loan over $1500 is provided with FMSD’s other funding source, although it has a higher interest rate), another visit was with a new Kiva client, a woman selling lotions and perfumes out of her home, and the final visit was to check in on a client who wanted a new loan but couldn’t find a co-signer to back the loan.
Implementing Kiva: Mario is a great believer in Kiva, even though taking photos of clients and filling out Kiva forms adds some extra time to his work. Though there are many other banks and NGOs providing loans in Barranquilla, Mario says that working with Kiva distinguishes FMSD from the rest.
Making a difference: There is no doubt that the loan officer job is very difficult. Mario struggles to maintain positive relationships even with clients who are constantly late with repayments. But he knows that he is making a difference not only in the lives of individual clients, but in Colombia as a whole. When FMSD first started giving out loans in 1984, it was the only player in the field. Now, many commercial banks and other organizations are giving out loans too, and Colombia is becoming more developed. He notes that by offering his clients, many of whom are very poor, access to financial services, he is giving them more confidence in themselves. They see that someone trusts them to take out a loan and this encourages them to follow their dreams and work hard to improve their lives.
But don’t take my word for it, check out what Mario has to say about whether a loan officer’s job is fulfilling or not:
Loan Officer #3: Nick, Loan Officer with ACCION San Diego, USA
Kiva Fellow: Luan Nio, KF19 United States
MFI Background: ACCION San Diego is one branch of a microfinance institution that operates all across the US as well as internationally. They are new to Kiva, with just four months on Kiva’s site and 23 loans so far. They help small business owners and entrepreneurs in the San Diego area get funding, which can be complicated for new businesses in the US, and also offer business training and workshops on important subjects like marketing, finance, and legal issues.
Differences between US partners and international partners: Luan is unique in that she worked with a partner in Nicaragua as a member of KF18, and now is serving in the US in KF19. She offers some perspective on the differences in loan officers’ roles in the US versus a less developed country:
Based on my experience between Nicaragua and the US, the main differences I can see are as follows:
- More use of technology here, especially when communicating with clients. Loan officers here are more often in the office than in the field because they use e-mail and phone more, and they have fast cars and highways so site visits don’t require much time. Everyone here has internet and some people (including loan officer Nick) have 2 computer screens.
- Both clients and loan officers here fully grasp the idea of Kiva and are able to exploit it to the fullest. ACCION SD, for example, aims to do mostly videos for both new borrower profiles as well as for journals. Kiva clients here may use their Kiva profile for marketing, though we haven’t seen this yet since ACCION SD is just getting started with Kiva.
- Here, Kiva lenders and Kiva borrowers often live in the same country, so the borrower-lender connection might be stronger. You can actually visit the business you lent to in person here. It is therefore easier for loan officers to “sell” Kiva to clients.
Conclusion
As the three profiles show, while the main functions of loan officers’ jobs around the world are the same, their lives can vary immensely.
Their jobs are divided between time in the office and time in the field, but the amount of time spent in each depends on a variety of conditions:
- Where their borrowers are located – loan officers with borrowers who are more spread out or in rural areas with bad roads spend more time in the field. All three loan officers profiled spend less time in the field than some of their counterparts, because they work mainly in urban areas.
- Levels of technological development in the country – in Honduras and Colombia, mobile phones are widespread, cutting down on some visits as loan officers can call most of their clients for quick questions, and are also able to schedule appointments in advance. In less developed areas with little access to phones, loan officers must visit clients every time they have a question, and may arrive at the client’s house when the client isn’t home. In the US, even fewer visits are required as many items of business can be taken care of via phone and email, which most borrowers have access to. Also, roads are better so trips to the field don’t take as long.
- Microfinance Institution (MFI) policies – Because FMSD clients repay their loans by going to a bank and transferring the money to FMSD, loan officers don’t have to visit clients for repayments. ACCION San Diego clients also mail checks into the MFI. This means much less time in the field than organizations that require loan officers to pick up repayments (even when it’s just a few dollars a week).
Still, in the end, these loan officers in North, Central and South America do have a lot in common – they are all dedicated to their clients, which means that even if following Kiva’s extra rules and procedures (filling out extra paperwork and taking photos of their clients) adds some time to their day, they are each happy to put in the extra work so that clients who normally wouldn’t get a loan finally have access to credit. There are hundreds or perhaps thousands of loan officers around the world who work with Kiva clients, and from what I’ve heard from other fellows, it’s safe to say that Jarling, Mario and Nick are not atypical in their commitment to their clients.
So the next time you read a detailed borrower profile, spot an especially well-framed photo or receive an interesting journal update, think about all the work put in behind the scenes by a hardworking loan officer!
Special thanks to Jarling Ramírez, Mario Moreno and Nick Miluso for agreeing to let a Kiva Fellow follow them around all day, even though they are all incredibly busy!
Support these loan officers and the organizations they work for by making a loan to a borrower from COMIXMUL, FMSD or ACCION San Diego. Want to meet some loan officers in person? Read more about the Kiva Fellows Program, and then apply to be a Fellow!
The Happiest Country on Earth
Rose Larsen | KF19 | Colombia
After traveling for almost a month over Christmas holidays, I was struggling to figure out why I was so happy to be back “home” in Barranquilla, the hot, humid, chaotic city on the Caribbean coast of Colombia that I’ve been living in for the past 4 months. I had just visited places of incredible beauty like:
Montezuma, Costa Rica
Isla Ometepe, Nicaragua
and Medellin, Colombia.
But as much fun as I had, none of these places measured up.
Then I read the news and everything made sense.
According to the Global Barometer of Hope and Happiness, Colombia is the happiest country on earth and Barranquilla is the happiest region in this happiest of countries.
Though a study of just 54 countries defining an entire population by one overly simplified emotion should perhaps be taken with a grain of salt, this is good news for a country that is still overwhelmingly known for kidnappings, guerillas and Pablo Escobar. The most common reaction when I tell people I’m living in Colombia is, “Isn’t it dangerous?!” – and this from people who have traveled through Honduras and El Salvador, countries #1 and #2 on the list of homicide rates by firearm.
But while stereotypes about Colombia are exaggerated, the country is far from perfect, and its notorious history will never be completely erased.
So that leaves me wondering, why is a country with 37% living below the poverty line, between 3.9 and 5.5 million internally displaced people, and the world’s leading coca cultivator (source) so happy?
Most Colombians remember when they couldn’t leave their town or city because so much of the country was controlled by guerillas or paramilitary forces. There are still parts of the country out of government control. And I’ve seen for myself that many live in makeshift homes, slums and even on the streets.
Still, right from the start, I noticed how cheerful and happy Colombians tend to be. Life here, particularly on the coast, is colorful and warm. Happy, upbeat music like the local vallenato or more regionally popular salsa blares from parked cars, shops and homes; traffic is a mess but there is very little road rage; and the people dress mainly in bright colors.
Colombians are huge partiers – every weekend of the year you can find at least one city or region celebrating some kind of festival. Particularly famous is the Feria de las Flores in Medellin, the annual national beauty contest in Cartagena and of course, Barranquilla’s Carnaval!
Most significant has been how warmly I’ve been welcomed into this culture. I never worry about getting lost or not knowing when to get off the bus – the moment I ask for help people scramble over each other to give me advice and make sure I get where I’m going. Neighbors, colleagues and new friends have been so welcoming, and the Kiva borrowers I’ve met have been smiling and friendly, happily posing for the pictures and videos I’ve taken and sharing stories about their lives and businesses.
I have no answers as to why Colombia is so happy, but I have some hypotheses.
One is that Colombians have been through A LOT in the past 50 years, dealing with the FARC, drug cartels, paramilitary forces and the seemingly uncountable murders and kidnappings that accompanied them. Colombians had to stay positive to get through such tough years, and now as violence is decreasing, the economy is growing and tourism is booming, there is a lot to be happy about. Unlike Americans, Europeans, and residents of many other parts of the world currently experiencing economic downturns, Colombia’s future looks bright!
Another possible reason for such high levels of happiness is the strong culture of family that is prevalent across all of Latin America. That could also explain why Latin America has the highest level of happiness of all regions of the world, almost twice as high as the runner up. Colombians are very family centric, celebrating holidays with huge family gatherings and depending on their families to help them out in rough times.
Then, of course, there is the natural beauty that surrounds Colombians at all times. Colombia is home to mountain ranges, Amazon rainforest, tropical Caribbean beaches, and fertile valleys. The cities are vibrant and varied, with an increasing level of culture as Colombia’s economy and international investment grows. From the farms of the coffee region to the clubs of hip Medellin to the beaches of Parque Tayrona, Colombia is filled with breathtaking spots.
Or maybe it’s more simple than all of that – Colombia’s soccer team was in fifth place in the World Cup rankings for 2012!
Whatever the reason may be, living in Colombia has taught me to relax, see the bright side of things, and be more friendly and open. I think all of us in less happy nations such as the United States (#31 out of 54), Italy (#45) or the United Kingdom (#38) have a lot to learn from Colombians.
VIDEO BLOG: Sewing, Weaving and Shoemaking in Small-Town Colombia
Rose Larsen | KF19 | Colombia
San Jacinto de Bolivar, San Juan Nepomuceno and El Carmen de Bolivar are three tiny towns located in the same department of Colombia as Cartagena, though they are almost entirely ignored by the hordes of tourists who descend upon the “jewel of the Caribbean” each year.
Characterized by unpaved roads, lovely churches and way too many “motos,” these towns are also home to some of the most interesting Kiva borrowers I’ve had the chance to meet. Most of FMSD’s clients are city-dwellers who make their living selling catalog products to friends and neighbors, running beauty salons, or manning small general stores, and while these livings are just as viable and important to fund, my trip to the Bolivar district allowed me to meet many fascinating women who specialize in the production of handicrafts or handmade items, depending on their own artistry and hands to make their living. Their deftness with their craft impressed me, so I thought I’d share what I saw with all of you!
Mochilas y bolsos (the Purse-maker of San Jacinto)
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How to Make a Hammock: Two Visits in San Jacinto
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A Couple of Shoemakers from San Juan Nepomuceno
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Though each business was very different, I saw some similarities across all three.
- All were run by women, though husbands would sometimes help out with part of the business.
- Each woman depended on her own hands to work her product, and had learned technical skills in her craft. Most of these skills are passed down from mother to daughter.
- All three women emphasized that the rest of their town was helped by the injection of capital that came from the Kiva loan. While the loan helped each woman directly by allowing her to grow her business, it went even further. In Nellys’ case, she was able to buy more fabrics from her aunt, who ran a weaving business, and also supplied more products to her husband and other vendors to resell. Rosiris talked about saving up enough to pay an assistant, since weaving hammocks is time consuming work. And Fanny already employed a few assistants as well as 12 resellers who would hawk her shoes in town.
In fact, after hearing all these stories and seeing FMSD’s local loan officers greet passersby, it was clear that these towns were as tightly knit as the weave in Rosiris’ hammock!
Rose Larsen is a member of the 19th class of Kiva Fellows, serving in Barranquilla, Colombia with Fundación Mario Santo Domingo. Become a member of FMSD’s lending team, lend to one of their borrowers today, or apply to be a Fellow!
A Day of Promociones: Promoting Kiva’s Product in the Field
Rose Larsen | KF19 | Colombia
It is fair to say that every Kiva Fellow is excited about “going out into the field.” Meeting the local entrepreneurs who are using microfinance to grow their tiny businesses is the primary reason many of us gave up jobs, apartments, and lives in our home countries to volunteer our time abroad for 4 months.
What we are looking for is a personal connection, the ability to put a face to the erudite name of microfinance. We are dying to hear firsthand how, through Kiva, someone has been given new opportunities, and has used these to improve their life. A more extreme version, perhaps, of that desire for connection that drives so many people to lend through Kiva each day.
After months of hearing moving stories about meetings between Kiva Fellows and Kiva borrowers, I was surprised to hear that the majority of my first day out in the field here in Colombia would be devoted to something called “promociones.” (more…)
¡Bienvenidos a Barranquilla!
Rose Larsen | KF19 | Colombia
My first glimpse of Barranquilla, Colombia was of wide avenues lined with tropical trees bearing unfamiliar fruits; a busy, congested city sprouted up in a tropical coastal jungle. Having lived my entire life in the cool, foggy embrace of San Francisco, my first few weeks in Barranquilla have involved quite a bit of adapting.
Since most people’s picture of Colombia seems to involve guerillas, kidnappings and cocaine, I thought I’d share what life is REALLY like, here on the Caribbean coast of Colombia. (more…)
Borrower Visits: Uncle Alex’s Tips from the Field
By Alex Connelly | KF17 | Colombia
(Bogota Graffiti Wall)
After 2 months in the field I have finally landed in Bogota, Colombia’s decidedly hip capital city and the location for the rest of my fellowship. Up until know I’ve been bouncing around the country visiting borrowers, living mostly out of a (admittedly very large) backpack and becoming a discerning connoisseur of Colombia’s budget-hotel system. Before shifting my focus to my work here in Bogota, I’ve decided to pass on some tips picked up from my 25 Borrower Visits, both for future Kiva Fellows and for anyone else interested in the process of verifying those profiles on your computer screen.
4 Things You Didn’t Know About Medellin
By Alex Connelly, KF17, Colombia
(Rooftops of Medellin)
After living and working in Medellin for over a year (most recently as a Kiva Fellow), it seemed a good idea to write a post filled with all the hard-won insight that only 12 months on the ground can give you. Unfortunately Betsy McCormick (KF’12) beat me to it, in an awesome post entitled – aggravatingly enough – “First Impressions of Medellin”. So instead, as a tribute to the city I’ve left but will always love, here are 4 Things You Didn’t Know About Medellin!
Continue Reading 12 March 2012 at 14:20 alexkiva 13 comments
Updates from the Field: Loan Sharks, Snapshots + “the Country with a Smile”
Each Kiva borrower enjoys his or her own borrower profile page. We’ve all seen these pages: they acquaint us with the borrower’s story, plans for the future, country, and a photo in their business or home. Borrower profiles present us with a clear snapshot of the ebbs and flows of a borrower’s life. But how can we begin to flesh out what’s beyond the edges of the screen? On the Fellow’s blog, of course!
This week Kiva Fellows bring us a little closer to our borrowers. We try to walk in the shoes of those living under a dollar a day in Nicaragua. We learn about the power of accredited microfinance institutions for the average Ecuadorian. We get a glimpse (and a sample!) of traditional El Salvadorian fare. We marvel at brilliant images of borrowers in their element in Chile and Colombia. And finally we depart Latin America for Senegal, where a Latin phrase can teach us about entrepreneurs the world over: they can, because they think they can. And they do, just as soon as they have the capital to do it.
Continue Reading 29 August 2011 at 02:00 Kate Bennett 8 comments
The Top 10: My favorite borrower photos from Colombia and Chile
Kiva Fellows come from a vast variety of backgrounds, both in regards to their professional experience and hobbies. When the Kiva Fellows Program Team is trying to decide where to send people they try to decide what MFIs would benefit most from that fellow’s individual experience, and also what special projects they can work on to benefit Kiva’s mission and/or the MFI. As part of my fellowship i was asked to help add to Kiva’s library of borrower images, which are used for marketing and communications purposes by Kiva. With camera in hand I have set out to take some simple portraits of clients in their homes and businesses. Here are 10 of my favorite from both Chile and Colombia, hope you enjoy them!
Continue Reading 23 August 2011 at 11:39 JohnGwillim 7 comments
Update from the Field: Unsung Heroes, Community Alliances + and Mission Statements Made Reality
Compiled by Kate Bennett, KF15, Ecuador

The Pros and Cons of Microfinance – A View From The Field: Fixing the chain on the way to a repayment meeting in Haiti. Poor roads thwart borrowers and MFI loan officers alike.
This week in the field fellows across the world explore the factors that make microfinance and its successes a reality. In Kenya, we meet the actors who reach out to borrowers everyday, at any and all degrees of their own discomfort. In Nicaragua, we discover that high aspirations can be met with equally powerful results. In Senegal, a series of well-dressed strangers introduce us to the rest of the community, and the lesson that any organization seeking to serve the community must truly know the community. Between Colombia, Haiti and the Dominican Republic we gain insight about the pros, cons, and the conditions for success in microfinance. Throughout these stories, we’re led into homes, gardens and local festivals; down roads, rivers, and a few wrong turns; and we ultimately reach our destination: a deeper understanding of how- or really, through who and what- this work is made possible.
Nathan’s Office
Country: Kenya / Fellow: Nila Uthayakumar (KF15)
“It takes humility and tremendous patience to do the work that they do. A sense of humor is essential.” Nila sings the praise of the unsung heroes of microfinance: the loan officers.
A Rainy Day in Masaya
Country: Nicaragua / Fellow: Jason Jones (KF15)
How often does an organization’s mission statement really meet reality? Jason Jones finds that for his partner in Nicaragua and borrowers like Maura, Gloria, and Adelfa, lofty goals are realized everyday.
Kiva in the Community
Country: Senegal / Fellow: Tim Young (KF15)
As Tim Young begins to settle himself within his community, he learns that an microfinance institution’s presence in the local community must be deeply embedded as well.
The Pros and Cons of Microfinance – A View From The Field (A Three-Part Series)
Country: Colombia / Fellow: Nick Hamilton (KF14)
Part One of this through three-part series considers the strengths and benefits of microfinance. Part Two part two weighs its drawbacks and weaknesses. Part Three proposes a set of institutional and environmental factors that contribute to the success of microfinance.
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Updates from the past month:
Personal Connections, Supply and Demand + A Culinary Excursion
Farewells, Mistaken Identities + Micro-Microfinance
Earth Day, Celebrations + Exceeding Expectations
Trash, Delicious Treats + Community Outreach
Cute Pigs, New Toilets + Everything is Relative
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Plus more pictures from the past week:

Colombia, by Nick Hamilton
The Pros and Cons of Microfinance – A View From The Field (Part 3)
This is the final installment of a three-part article on ‘The Pros and Cons of Microfinance – A View From The Field.’ The first concentrated on the pros of microfinance and the second on the cons. This third part will describe what I deem to be the optimum conditions for successful microfinance.
The cons described in Part 2 of this article may come across as quite negative, but at Interactuar (in Antioquia, Colombia – my second Kiva Fellowship) I saw many being countered and microfinance working particularly effectively.
Continue Reading 25 May 2011 at 07:06 nickhamiltonkiva 6 comments
The Pros and Cons of Microfinance – A View From The Field (Part 2)
This is the second of a three-part article on ‘The Pros and Cons of Microfinance – A View From The Field’. The first part concentrated on the pros. The second will focus on the cons.
Most of the cons described below demonstrate one thing; microfinance assists on a micro level but is unable to affect macro-level influences. The latter are the main reason that people are impoverished in the first place.
Continue Reading 24 May 2011 at 06:27 nickhamiltonkiva 4 comments
The Pros and Cons of Microfinance – A View From The Field (Part 1)
The article will be published in 3 parts. The first will concentrate on the pros of microfinance, the second on the cons, and the third on what I perceive to be the best conditions for successful microfinance.
Continue Reading 23 May 2011 at 07:29 nickhamiltonkiva 5 comments
Update from the Field: Personal Connections, Supply and Demand + A Culinary Excursion
Compiled by Kathrin Gerner, KF15, Togo
As the 14th class passes the baton to the 15th class, the Kiva fellows are sharing their final thoughts and first impressions. Be inspired by the personal connections Kiva creates between lenders and borrowers in Nepal and Sierra Leone. Find out how a phenomenal harvest can prevent farmers in Nicaragua from repaying their loans. Discover the creative ways of assessing credit worthiness used in Uganda and around the globe. Sample local customs and cuisine, while reading about the Day of the Child in Mexico and taking a culinary excursion in Liberia. Lastly, share the experiences of Kiva fellows across three continents in Colombia, Ghana and Ukraine.

Continue Reading 23 May 2011 at 01:10 Kathrin Gerner 3 comments
Video Blog: Interactuar – A Quite Amazing Organisation
By Nick Hamilton, KF14
I have just come to the end of a 3-month Kiva Fellowship with Interactuar, Kiva’s Field Partner in the state of Antioquia, Colombia. I was blown away by this organisation. ‘The Google of Microfinance Institutions,’ I kept thinking to myself.
Continue Reading 19 May 2011 at 08:05 nickhamiltonkiva 1 comment
Update from the Field: Earth Day, Celebrations + Exceeding Expectations
Compiled by Alexis Ditkowsky
Kiva Fellows observed Earth Day by sharing projects initiated by their partner microfinance institutions and host countries and by celebrating Kiva.org’s first batch of “Green Loans”. The upbeat mood also extended to anniversary parties at MFIs in Jordan and Armenia, enthusiastic endorsements to travel to Colombia, and reporting on a great opportunity for Kiva clients in Mongolia. Fellows also visited with borrowers in the Philippines, South Africa, and Armenia, and took us on a typical commute in Mexico City. All in all, a very busy week as members of KF14 wind down their time in the field.

Continue Reading 25 April 2011 at 02:45 Alexis Ditkowsky 4 comments
Colombia: Lose your perception of the past and come visit!
Ever since I first visited Colombia in 2007 up until today I constantly get asked one question over and over: “is it safe in Colombia?” After spending nearly 4 months I almost laugh as I have had zero issues, yet I have to take a step back and think about my perception of the country before I first visited. What was “that” Colombia in my mind? How many Colombians could I name? Shakira, Pablo Escobar, and Juan Valdez–the third being a fictitious character I remember from the Colombian coffee commercials of my childhood. How about the rest of the country? My mind would instantly focus in on the narcotics trade, violence, paramilitary groups, the FARC; after that, coffee and bananas. Why would I want to visit Colombia? After spending time here a part of me wants to scream to the world “come!!!!!!!” The people, the culture, the natural beauty–I can keep going on and on. The other side of me thinks I should keep my mouth shut and hide it for myself, but it is really too good to do that!
Continue Reading 18 April 2011 at 13:01 JohnGwillim 2 comments
Update from the Field: Trash, Delicious Treats + Community Outreach
Compiled by Alexis Ditkowsky, KF14, South Africa
Let’s take a moment to vicariously consume baked goods in Colombia, coffee in Nicaragua, tomatoes in Ukraine, and a traditional meal in Nepal. Once you’re sated, you can read about the dismal state of trash collection in Guatemala, the lives of borrowers in Bolivia, what “mobile” savings really means in Indonesia, and how Kiva’s partner MFIs all around the world are providing life-enhancing services and engaging with the community in meaningful ways.

Continue Reading 18 April 2011 at 00:40 Alexis Ditkowsky 4 comments
Conflict Generated Displacement and Microfinance: Helping People Build a New Life
Merys María Mejía Velasquez is always one of my favorite clients to see in the offices of Fundación Mario Santo Domingo (FMSD); I am always greeted with a huge and a warm welcome spewing with energy. Merys is a long time client of FMSD and has recently taken her first loan through Kiva to buy products to continue to expand her bakery. She enthusiastically attends the free workshops offered by FMSD and is constantly doing all she can to continue to grow her business. Unless you really got the chance to ask Merys about her history it is unlikely you would ever guess that she was displaced to Barranquilla by the violence of illegal, armed, far-right groups less than a decade ago, forced to restart her life from scratch.
Continue Reading 13 April 2011 at 12:52 JohnGwillim 4 comments
Update from the Field: April Fools, Terrible Coffee + Getting Attached
Compiled by Alexis Ditkowsky, KF14, South Africa
We hope you enjoyed our April Fools post on Friday! While we were entertaining ourselves pulling it all together, we also found the time to attend to some serious matters: coffee in Colombia is no joke (in a bad way), some borrowers are easier to locate than others, and oftentimes Fellows must say goodbye to people and places before they’re ready to. We also learned about the “No Pago” movement in Nicaragua, the elections in Peru, what daily life is like for a Fellow in Bolivia, and how to sensibly and respectfully collect past-due payments in Ghana. Somehow there was even time to host a previous Fellow and a documentary film student in Colombia and to visit borrowers, eat chocolate, and stop for the view in Armenia.
Continue Reading 4 April 2011 at 00:46 Alexis Ditkowsky 8 comments
Special Update from the Field: Beaches, Safaris + Cambodian Glamour Shots
Compiled by Alexis Ditkowsky, KF14, South Africa
Kiva Fellows are nothing if not creative. We’ve gone to elaborate lengths to convince you that it can be hard to visit borrowers and that when we’re not trekking for miles, we’re doing elaborate calculations or dealing with databases and reporting. In truth, it’s all a front for an extended holiday from our regular lives. You thought our recent Carnival coverage represented a change of pace? Think again!
Continue Reading 1 April 2011 at 00:13 Alexis Ditkowsky 7 comments
Blast from the Past: KF7 turned microfinance professor visits Colombia to do field research
What happens to Kiva Fellows once they finish their placement and get released back into the world? This is a question I have asked myself many times as I look ahead beyond my placement in Colombia–luckily I will be part of KF15 and won’t have to make those decisions for a few months! Many of the current fellows will be heading to grad school in the fall, going back to their old jobs, or looking for new jobs in international development. But how many of us get the chance to continue on in the world of microfinance?
Continue Reading 28 March 2011 at 21:35 JohnGwillim 4 comments
Why does most coffee in Colombia taste like dishwater?
I have been a big coffee drinker for some time now. As a do-it-all teenager with a large appetite for anything nocturnal, it was the powerful affects of the highly-caffeinated, instant variety that initially got me hooked. That all changed at university, however, when I first discovered the soothing delights of real, natural coffee.
Continue Reading 28 March 2011 at 11:14 nickhamiltonkiva 4 comments
Update from the Field: Fun Facts, Field Visits + Back to Basics
Compiled by Alexis Ditkowsky, KF14, South Africa
For many Fellows, this week was about getting back to basics: the borrowers. In between fun facts about Kiva Fellowships, doing database detective work, and reflecting on the internal dynamics of Kiva’s partner microfinance institutions, Fellows found themselves in the field again and again, much to their delight and often to the delight of borrowers. From Latin America to Africa to the Caucasus to Southeast Asia to Eastern Europe, meet Kiva clients, learn about their businesses, and check out all of the great photos.
Continue Reading 21 March 2011 at 01:53 Alexis Ditkowsky 9 comments
Kiva Field Partners: More than just microfinance
Kiva’s mission, to connect people, through lending, for the sake of alleviating poverty, is implemented in the field by partnering with microfinance institutions around the world. All of Kiva’s Field Partners have a strong mission to alleviate poverty and expertise in doing so through the use of microcredit–they are the legs of Kiva that get the money loaned into the hands of the entrepreneurs. Yet, in many cases the projects and mission of our Field Partners expand beyond microfinance–they are dedicated to enriching the lives of their clients in many ways. A few examples from Kiva Field Partners across the world:
- The Christian Rural Aid Network (CRAN) runs the Child Education Support Scheme, a child aid and development program that provides access to quality, basic education for needy children living in deprived rural communities in Ghana. CRAN also runs a program called Energy in Common that provides lighting for remote villages in Ghana, using the concepts of microfinance: it loans the equipment to villagers, who then pay back in installments.
- Fundacion Paraguaya runs a self-sufficient agricultural highschool; they focus on producing and selling organic vegetables, but also have cows and a small dairy plant. The school also own a small hotel that is rented mainly for private functions, work meetings, and seminars. All students work and live on-campus: the freshmen do most of the basic work, the juniors train the freshman and also working on specialized tasks, while the seniors serve as experts and supervisors. Depending on what each student chooses they can graduate with a single or dual-degree in agriculture and/or hotel management.
- FINCA Peru provides its members with training sessions on women’s rights and gender issues education. FINCA is part of the Women’s Empowerment Mainstreaming and Networking network (WEMAN), which aims to empower and improve vulnerable women’s lives, their families, and communities. Training is offered during weekly or biweekly bank meetings through dynamic and interactive programs that incorporate analysis, reflection and mutual learning to allow women to share their own experiences and change their attitudes and perceptions.
Here in Colombia Fundación Mario Santo Domingo’s (FMSD) work is focused not solely on microfinance, but the social development of Colombia as whole, as described by their mission statement:
To promote the common good and bring about social development on a national level through support for educational, cultural, charitable and health-related activities and programs, scientific and technological research, the creation of jobs and income, and all other activities that contribute to improving the quality of life of the general population, especially within the poorest communities.
FMSD has built a clinic, a ecological institute on Barú Island, and high schools for communities that likely would not have received any other form of help. The hold numerous workshops each week ranging for business seminars to programs designed to improve the communication of families within their homes. They have programs that offer street children better opportunities for their future, as well as programs designed to strengthen and maintain Colombian culture, such the events and costumes used as part of Barranquilla’s world famous carnival that will take place in 9 days.
One of FMSD’s largest and most ambitious projects is called Dreams and Opportunities, which is a program designed to construct strong communities with better housing options for poor families in Colombia. They have constructed over 14000 homes to daye, and in 2008 plans began for two large communities on the northern coast: Villas de San Pablo in Barranquilla and Ciudad del Bicentenario in Cartagena will housing 20,000 and 25,000 families respectively within the next decade. The homes receive approximately a 40% subsidy from the local and national government and require only 10% down for a family to move in; they are able to take out a 7-10 year loan at low interest rate that they would never be able to receive from a commercial lending source. FMSD does not only focus on building homes, but also a community surrounding them–playgrounds, parks, computer centers, and community areas are planned into the design from the beginning.
Last Friday I had to opportunity to visit Villas de San Pablo for the dedication of a free house from FMSD for a family in need. The Alverez family used to live in very poor conditions and experienced a tragedy where they lost 4 of their 8 children in a fire in their previous home. FMSD worked with the national government and local Catholic church to provide a new, furnished home for the family. The family will now have an opportunity to start over in a new, safer home thanks in part to FMSD.

Belarmino "Oscar" Alvarez meets with Beatriz Uribe, Minister of Housing and Environment (equivalent to the Secretary of Housing and Urban Development in the US government) during the presentation of their new home.
Projects such as Villas de San Pablo allow organizations like FMSD to assist people in many aspects of their lives, as well as tie back to their microfinance mission; loan officers are constantly reaching out to new residents to see if they would benefit from a loan to start or improve their current business.
Kiva’s Field Partners are doing much more than just providing loans, they are helping transform their communities and change people’s lives.
Interested in learning more about Fundación Mario Santo Domingo? Visit their page on Kiva here!
John Gwillim is a Kiva Fellow currently serving with Fundación Mario Santo Domingo (FMSD) in Barranquilla, Colombia.





































































