Posts tagged ‘microcredit’
The Ticos Who Touched My Heart
It never ceases to amaze me how you can connect with people who are completely different from you. Maybe you don’t speak the same first language. Maybe you grew up on opposite sides of the world, or you were born in different decades. But somehow, despite all your differences—and perhaps against all odds—you find commonalities. And what’s more, sometimes you realize that below the surface, maybe you’re not actually all that different after all.
Kiva’s mission is to connect people through lending. That happens every day through its online lending platform, http://www.kiva.org. But as Kiva Fellows, we have the opportunity to carry out this mission in the field. Sometimes we get to meet with borrowers, but all of us get to connect with the local people where we work and live. We learn about who they are and how they live, and we share a little bit about ourselves as well. And when you find yourself having a good laugh with them, it’s a pretty amazing thing.
So, the three months of my fellowship are drawing to a close. It’s hard not to get sentimental when I think about leaving behind this beautiful country and the warm, generous people who welcomed me into their homes, their families, and their lives. Some took the time to get to know me, others took the time to share their stories, and others still simply made me feel at home, wherever I was. Many went out of their way to make sure I had a fantastic experience here. Pictured in this blog entry are just some of the wonderful Ticos that I met in Costa Rica.
My time here has been full of adventures, sightseeing, and some notable firsts. Among those have been:
First time seeing toucans. They are too cute for words!
First time riding on a moto, or motorbike, ever. (I think I’ve gained some street cred in Uganda).
First time seeing dressage. One weekend, I chanced upon a big street party that was complete with cowboys and horses getting their horse ballet on. I thought that was pretty fortuitous, since I had recently learned what this sport was all about (courtesy of Stephen Colbert).
First time eating rice and beans for 90 days straight. I’m talking about the famous typical Costa Rican dish, gallo pinto, which is pretty much what everyone here eats every day for breakfast—and sometimes lunch and dinner, too. OK, so maybe I didn’t eat it for all 90 days, but I tell you it was pretty darn close. It’s a good thing I like rice and beans!
First time trying sopilote (vulture meat). Ooops, wait! That was chicken and a couple of colleagues trying to trick me.
First time watching the entire Twilight saga. Oh yes I did! (It made for a fun bonding experience, OK?)
But in any new experience, it’s always the people you meet who make all the difference. While I love to travel and see new places, I also love the very different experience of living abroad, because that’s when you really get to know the locals.
People asked me why I wanted to come to Costa Rica for my fellowship. In fact, it’s somewhere I’ve wanted to go for a long time. I have always been intrigued by this country that constitutionally abolished its army in 1949, thus diverting resources towards health and education for the general population. I was curious about the nation with a long history of ecotourism that today remains one of the world’s leaders in environmental protection. I wanted to meet the people who lived in the country that was ranked #1 in the 2012 Happy Planet Index.
So here are some things I’ve learned:
Ticos are proud of their country and have a strong sense of national identity. The expression Pura Vida (Pure Life) says it all. It’s something of a national motto here, but it’s more than just words; it’s a way of life. It’s used here in greetings, as an expression of gratitude or satisfaction, and also to describe something or someone who’s generally pretty awesome.
Ticos love to toot their horn. I’m not talking about national pride anymore. I’m talking about the constant beep-beep you will hear as you walk along any road or highway. The pitos (horns) are how Tico drivers communicate, and the beeps can mean very different things. Here’s a little guide to help you decipher the various meanings, should you be traveling to Costa Rica anytime soon:
Beep! Hello!
Beep! Hellooooo there, baby.
Beep! Coming through!
Beep beep! You go first!
Beep! Thanks dude!
Beeeeeeeep! I’m stuck in traffic and mildly annoyed.
Beep! I’m bored and tooting my horn is fun!
Beep! Beep! BEEEEEEEEEEEEEEEEP!……………….
Ticos love their coffee. As they rightly should: Costa Rican coffee is really good! Even for someone who’s more of a tea-aholic, two coffee breaks a day will get you hooked in no time. If you search long and hard, though, you will find some tea aficionados, and you might even chance upon a tea store if you’re lucky.
Ticos are incredibly tolerant of rain. I’ve never seen so much rain in my life! It’s true I’ve been here during the rainy season, but I never thought this kind of rain was possible—where a heavy downpour can last 5 hours, or sometimes even two days. But nobody complains. (The cold is another thing, but it’s totally fair game to complain when it’s 12oC and windy, given that buildings are not insulated here.)
Costa Rica is largely rural. Like the diminutive Tico suggests, things here are small-scale. Even the bigger city centres are more like large towns. Many Ticos live in rural areas or have some connection to rural life. For example, quite a few people who work in the city commute some distance from a more rural area, or their family might own a finca (a property in the countryside).
And many Ticos and tourists alike are averse to San José, whose metropolitan area has some 2.3 million people. While it may not be the world’s most attractive city, the Ticos’ dislike for it stems more from the fact that it is a city. I am going to make a bold statement: I like San José. That may be attributed to the great people I met while I was living here, though.
Ticos are quite devout. Costa Rica is fairly homogenous and its population is made up of 70% Catholics and 14% Evangelical Christians. It was interesting trying to explain that my family’s roots are Buddhist, since Buddhism, like many other religions, has had limited exposure in Costa Rica.
It was also interesting being introduced as Canadian to new Ticos. Their eyes always said the same thing: You can’t fool me. A further explanation of my parents’ Japanese origins brought a sort of relief to their faces and often facilitated the conversation that ensued. I was, without a doubt, something of an anomaly to them, although that humoured me more than anything.
The word china means many things in Costa Rica, as it does in other Spanish speaking countries. Hmm… seems like not a lot of thought has gone into the nuances of its meanings. For example:
- China = the country
- china = the language
- china = a Chinese person
- china = any other Asian-looking person
In addition, there is a type of flower called china and porcelain plates are also called china. To add some variety, I tried to make up my own word, chinesa, to describe the language, but I was corrected. Por favor. It’s china.
That being said, China (the country) has become Costa Rica’s most important ally after the US, as evidenced by the generous gift they sent last year. (A symbol of its former relationship with Taiwan can also be found firmly planted in northern Costa Rica.) So maybe it’s good that, as long as they’re going to use one generic word to capture all these meanings, that the word be china.
Ticos work hard to get ahead, but that’s not always easy. They could use a break. That’s why lending through Kiva’s partners like EDESA and FUNDECOCA can go a long way. (Stay tuned for FUNDECOCA on www.kiva.org—they’re a new partner so their partner page is forthcoming!)
These MFIs are doing a great job of providing opportunities to people in rural areas, where the poverty is often striking, but urban poverty is rampant as well, and sometimes microfinance can overlook this. One of my colleagues pointed out that a person is probably better off being poor in a rural area of Costa Rica, because at least then they can still produce their own food. In the city, on the other hand, if you don’t have money you can’t survive.
Recently, I had the opportunity to get to know a lady here in a similar situation. While she had a job in the city that gave her enough income to support her family, she was in a position where she could not access credit from the regular banks. As such, her daughters would never have the chance to pursue a better education so that they might someday be able to get ahead. As we chatted, I realized that rarely had I met someone so wise and open-minded. She had a lively curiosity, and she had come to grips with her situation in life with laughter and a positive attitude. She left me with a feeling of admiration mixed with heartache.
Over the past 10 years, I’ve had the fortune to live and work in 7 different countries, and travel to countless others. Throughout those experiences, I’ve met friends who come from over 70 countries, and I’ve come to understand so much about the world thanks to them. Ticos, I’ve learned, are totally pura vida. And hopefully, they’ve learned something about me, too, so that the next time they meet someone really different from them, the differences won’t be as striking as the similarities are.
Costa Rica? …Costa Lot!
A road trip with FUNDECOCA
It’s hard to believe it’s been a month since I arrived in San Carlos and started working at my second MFI. FUNDECOCA is one of Kiva’s newest partners… and they are really excited about working with Kiva!
My fellowship here started off with a bang as I was whisked off on day trips (more…)
Chai Breaks in Odisha & Manipur (Part II)
By Eileen Flannigan | KF19 | India
Eileen and Irene are both fellows in India. Eileen is living in Imphal, Manipur and Irene is in Bhubaneswar, Odisha. While in conversations with one another, we have been struck by how different the cities are. We’ve compiled these observations to share with you our experiences of the rich and diverse culture of India. Eileen’s profiled in Part 2 below, while Irene is featured in Part 1.
Top 3 things that you notice while roaming your neighborhood?
To some degree, Imphal looks like most Indian cities; colorful clothes laid out on riverbeds, vibrant vegetable vendors, cows grazing in busy streets, sidewalk barbers and active “hotels” (i.e. shops) of meat, rice, and tea. However, on closer investigation, my curiosity led me to these:
- Rickshaw drivers in disguise. I was perplexed why most of the rickshaw drivers were covered from head-to-toe with only eyes showing, even on very hot days. I learned that these educated young men were forced to take this job because of the high unemployment in this region. It’s considered an act of shame for themselves and their families if their identity was known.
- Men with large guns. Sadly, this has been a hotbed for militancy for decades. At any given moment, I’ll see men in combat uniforms jammed into the back of a vehicle or a crew taking a break at a paan shop or a tank slowly cruising down the street with the watchman’s bust out the top.
- Kids in uniform. I live right across the street from a primary school and my favorite morning ritual is to watch them all gather with the last bit of wild exuberance before the subdued day ahead. Children arrive scrunched with siblings on bikes, rickshaws, or father’s shoulders. Sisters eagerly tie younger one’s bows, friends connected by sweet hand holding and boys arm and arm while imitating their favorite cricket bowler.
When you want the “comforts of home” experience, what do you do?
I live with a family that has two young boys, so I’ve taught them some American card games like Go Fish, Slap Jack and Crazy Eights. On chilly nights we obsessively play with gusto, which always makes me happily nostalgic.
Although, when I’m really longing for home, I head to the best hotel in town to have a cappuccino and baked yogurt, which is a newly delicious discovery that is a cross between a crème brûlée, and American style yogurt. Although I appreciate the ritual and social nuances of chai time, there’s nothing like the comforts of a cup of coffee or two, to turn my day around. Added bonus is this cafe plays the most wonderfully bad acoustic remakes of American songs. Depending on my mood, I am either really happy or deeply embarrassed that I now know all the lyrics to Rhinestone Cowboy.
Describe the people and culture in your region.
Manipur is one of the most northeastern states of India, snugly positioned next to Myanmar, formally known as Burma. Almost all states in the northeast have international borders with countries that include Nepal, Bhutan, Bangladesh, Myanmar and China which has meant a continuous migration of people with strong ethnic identities. The amalgamation of different tribal nations, indigenous traditions, languages and food has left a dynamic imprint on the Manipuri culture. They have a rich arts heritage, however my favorite pastime is the daily theatre of weaved garments whisking by in the streets, with just the right amount of dramatic flair. Most women don’t wear saris but a long wrap-around skirt that tell a story of the woman, her home tribe and religious lineage through the intricate patterned design, electrified colors and weave techniques.
I love Indian food and its explosion of spices to awaken an exotic, far-away feeling in me. However, one of my biggest surprises has been with my culinary experiences. It’s not your typical Indian fare of masala, cardamom, coriander and the like, with the exclusion of turmeric, spices are used minimally here, if at all. Manipuris smother everything with the king chili (the hottest in the world) and say that “rice is always the main course” with something fermented (fish or bamboo) and possibly dried meat as a side. Thankfully, my host family has been understanding of my western palette and doesn’t try to push the king chili on me, as I think we both know it would end badly.
What type of work is common in this region for Kiva borrowers?
I’ve been awed by the way Kiva borrowers work many different, inter-connected businesses to sustain their livelihoods. There is no main industry to speak of, so the women must find creative ways to bring in little bits of income from many different sources, mostly 4, 5 or even 6 businesses operating at once. The Kiva borrowers, all women, live in remote hill areas with fertile land and weaving skills that start at a very young age and are seeded in deep traditions. They are using these strengths to form business of:
Weaving + Rice Paddy + Garden
All village women will be involved in these three activities. Weaving is done twice daily, at dawn and late night when all the other household chores are completed. Rice harvesting is only once a year and the yield is not only expected to feed the whole family throughout the year but provide a small supplemental income. A majority of families, regardless of income level, have a paddy field that has been pasted down through the generations. In addition, village families will have anything from a kitchen garden to a full farm. In this region, they typically grow potatoes, gooseberries, ginger, turmeric, cabbage, chillies and will use the harvest for family consumption and market sales.
Piggery + Poultry
“Piggeries”, as pig farms are known here, can reap a good profit, especially around festival time when the demand is high. Ladies will spend about 8-9 months feeding their pigs from scraps from their garden and rice paddies. In most cases, a woman who is raising pigs will be raising chickens,too. This is because chickens, like pigs, are a home based business and can be sold within 4-6 weeks, allowing the Kiva borrower profit to live and pay back the loan while waiting for the income from the piggery.
Clothing +Tea + Paan+ Variety Stores
The resale of used clothing has provided a good living for Kiva borrowers here because of the high profit margins with less time and hard labor then other activities. In addition, tea stalls, paan shops and variety shops are heavily littered throughout India, but in rural areas they are still viable means to respond to village needs.
What are the main strengths of your MFI and how have you experienced these in the field?
Kiva’s partner, WSDS-Initiate, has many strengths that contribute to successfully penetrating the remote regions in the northeast. Manipur has several challenges and complexities that make it difficult for financial institutions to operate. Which of course, compound the effects of social, political, and geographic circumstances by widening the disparities in rural populations by financial exclusion. WSDS- Initiate, has a long history of working in this area, not only in a financial role but a social services capacity and understands the ethnic conflicts and nuances needed to work with many different tribal communities. They operate with an inclusive approach that tribal harmony and peace-building is pivotal to the regions long-term growth. Therefore, they work with the three major tribes (Kuki, Naga & Meitei) in remote and sometimes dangerous regions with a needs-based approach to financial inclusion. This includes, not only providing loans, but financial training and savings education. I’ve personally met hundreds of WSDS clients, in several villages and have witnessed how they work to financially include and educate all women, even those that are considered “too high risk”, such as widows, women over 55 years old and those with little collateral.
In addition, I’ve been particularly inspired by how they continue to strive to make a social impact in this region, which isn’t easy. They have partnered with organizations that are using innovative ways of enhancing their client’s livelihood activities by enabling them to get better access to solar power, education, agriculture and forestry projects that benefit the whole community. It’s clear that WSDS’s investment in these villages are holistic with the overarching driving principle of poverty alleviation.
Eileen Flannigan is a Kiva fellow (19th class) serving in Manipur, India with the micro finance organization, WSDS Initiate. Support our Indian partners here, join the Indian lending team, WSDS lending team or get a holiday gift card for someone special!
Chai Breaks in Odisha & Manipur (Part I)
Eileen and Irene are both fellows in India. Eileen is living in Imphal, Manipur and Irene is in Bhubaneswar, Odisha. While in conversations with one another, we have been struck by how different the cities are. We’ve compiled these observations to share with you our experiences of the rich and diverse culture of India. In Part I, we start with Irene in Odisha and continue with Eileen in Part 2.
Top 3 things that you always notice while roaming your neighborhood…
Continue Reading 29 November 2012 at 11:00 irenehfung 1 comment
Dear Lenders, Thank You from Costa Rica
Trekking to La Danta
Two weeks ago I headed out for the last of my borrower verifications with EDESA, the microfinance institution where I’ve been working. All week long I anticipated my trip to Golfito, which is way down in southern Costa Rica, in the Puntarenas province. I asked my colleagues about our portfolio there and peppered them with questions like: ‘Have you ever been to Golfito? How far is it from the Panamanian border? I heard it’s raining hard in Golfito now, do you think it will clear up by the time we go?’ (more…)
Triple Taste of Tabaski: Tour of a Three Day Muslim Holiday
I’m piggybacking Holly’s great blog on Eid al-Adha – i.e. Tabaski – to give you a peek into how another West African country celebrates this highly anticipated holiday. Turns out, as you will learn, the brouhaha differs a bit from place to place.
My introduction to Tabaski began several weeks ago when I arrived for my first day at UIMCEC. Within the first 30 minutes of being seated at my desk, conversation with my supervisor was interrupted twice by clients seeking to take out loans for Tabaski. Both times, my supervisor shot me a look of: “Much more of this to come…”
Even the most destitute of families celebrate this holiday, trying as best they can to save up for months in advance. This year proved particularly financially challenging for families, as the celebrations coincided with the payment of electricity and water bills (both of which, here in Senegal, are collected once every two months) as well as beginning of school year costs. Unfavorable timing of this sort only happens once every +/- 15 years.
Activities began weeks in advance. For women, preparation consisted of getting their hair braided, and carefully crafted outfits ordered (anywhere from one to three outfits, depending on one’s budget). For men, in addition to ordering attire about which they care much less than the women, their energy was poured into purchasing their family’s sheep (prices ranging from $100 to $500,000, again depending on their budget).

Our family’s sheep, purchased three days before Tabaski. All five kids slept outside with him during the nights leading up to the Holiday.

I caved in and let them have their fun. Three sets of hands and eight hours later, voila — braids. Sadly they only stay in for two weeks.
Tabaski’s date each year is dependent upon the lunar calendar. This year, the dates were Friday, October 25 – Sunday, October 27; three full days. The first day kicked off with sheep washing at 6am.
Around 7am, all family members headed to their respective mosque for prayer time. Upon return home somewhere between 30 minutes to one hour later, folks were fast at work, tending diligently to their assigned task. At our home, there was a vegetable chopper, a tea maker, a floor sweeper, etc. My role was “photographer,” a position for which, being a Tabaski neophyte, I suppose I was uniquely suited.
Around 10am, the sheep sacrificing began. Once the animals are “sacrificied” (I’ll spare you of more detail than that…), the eating begins. According to my family, it was an honor to take the first slice of very rare meat. Peppering me with encouragement and pressure – the kids especially — I politely declined. After everything I had seen, it felt it was a bit too much like playing Russian Roulette with my health.
Throughout the day, the kids danced in circles and played all sorts of creative “homemade” games. I was invited to take a turn and participate in one game, which required me to kick an empty water bottle through a makeshift hoop. Off the record, please, my performance was a pitiable 0 for 12.
When the sun began to set, females donned their most elegant dresses and polished faces. The kids skipped around in groups of two to five, visiting as many neighbors and family friend’s homes as they could squeeze into a three hour window. During these visits they asked for small amounts of money. Parents were waiting outside with glowing grins, ready to shake the children’s right hand (the standard Senegalese gesture), extend warm greetings, and fulfill their request for pocket change. It was clear to me that even those who had so little were willing to give so very much.
As for day two and three, see above and put on repeat (less the sheep washing/sacrificing, which only happens once). When 10pm Sunday evening struck, there was finally a return to the zen-like-calm that ordinarily fills the streets of our neighborhood.
The festivities were colorful, lively and extravagant, and the food similarly impressive and memorable. Though I recognize that nodding my head in response to my host family’s suggestion that “I must return to Senegal every year for Tabaski!” will most likely be unattainable, I do sincerely hope it’s not my last.
Anna Forsberg (KF19) is a Kiva Fellow, working with UIMCEC in Dakar, Senegal.
Hard Workers and the Spirit of Entreprise
Visiting borrowers in rural Costa Rica
By all accounts, borrower verifications (BVs) have been a highlight for all Kiva Fellows who have had them on their work plans. I started mine last week, but I have to admit I went into them feeling apprehensive—especially since not all borrowers fully understand how Kiva works or how Kiva is even related to them. (more…)
Expectations, (harsh) realities, engagement and innovation
Diana Biggs | KF 18 | Burkina Faso
I’d like to think the title of this post sums up my experience in Burkina Faso – perhaps even both professional and personally. I’ll focus on the former here and try to take you through my journey.
Expectations: As a Kiva Fellow, it’s likely you’re a Type A (if on the quirky end), dedicated, well-traveled, highly educated young person, perhaps an experienced professional looking to Pivot (see Patrick’s post for more on that) or mid-studies in a Masters program. Whilst maintaining the flexible state of mind necessary for the field – many in our class were paired with new Field Partners, some in countries where Kiva staff had yet to visit – there are naturally certain expectations or goals set for this commitment. For me, having done research and proposals from a London office, I wanted to see how microfinance programs were actually implemented on the ground.
Innovative Teenagers: Feeling Insignificant in Africa
Olivia Hanrahan-Soar | KF18 | Johannesburg, South Africa
I recently ran a quick survey of my fellow Fellows to find out what we were all doing at the age of 17. We generally consider ourselves a pretty ambitious, well-travelled, well-read bunch; these days, at least. Responses I got spanned the following:
‘I was sneaking into bars in Costa Rica, where I was studying abroad. Upon my return, I was plotting my next escape from my boring hometown.’
‘Slowly slowly subbing all the liquor in my parents’ cabinet for water’
‘I was at Miss Porter’s School for Girls, sneaking off in day students’ cars to smoke cigarettes and ride with the top down in a convertible.’
‘I used to sneak out of school and go to London at weekends to smoke furiously and go clubbing at the Ministry of Sound, the Fridge or alarming Nigerian places’.
‘Bartending in a bar just in front of the beach’
‘Working as a pool boy and smoking BTs in Post Park, and driving around listening to Green Day and Weezer’s début albums’
‘I was the ultimate Canadian groupie and spent half the year on exchange in the South of France, where my host mom worked doggedly to transition me from skater chick to tight trousers and high heels. I never looked back’
‘Getting my first job as a dishwasher in the UK and then a bakery (Greggs!), and discovering how attractive I find Japanese girls’
‘I’d just moved to Amsterdam to start my undergrad, and was discovering the freedoms of passing out at strangers’ apartments, drinking beer from the pitcher and knowing no boundaries. I have never looked back.’
‘Pretending to be 20 so I could date South African bartenders’.
(You may be noticing a theme here)
Higher Education in South Africa: Innovations and Determined Students
Olivia Hanrahan-Soar | KF18 | Johannesburg, South Africa
In January of this year, a fatal stampede occurred at the University of Johannesburg while students and parents waited at the University’s gates, anxious to secure one of several hundred last-chance places. The stampede left one dead and several injured, and is a tragedy emblematic of the societal difficulties engendered by lack of access to education in South Africa. Last year, About 85,000 students had applied for the roughly 11,000 seats available at the University of Johannesburg; 20,000 more than the previous year. While access to education is tough to come by, there are organisations in South Africa working to meet the demand for education shown by the country’s youth, and students determined to succeed in getting their education.
Why I quit my Corporate Finance job to join Kiva’s newest Non-traditional Partner – SANERGY
By Patrick Seeton | KF18 | Kenya
“Work collectively, live individually”
- Tomáš Baťa, Founder of Bata Shoes
There’s a term I learned at Kiva training – “PIVOT”.
I think it’s a cool word. For me pivoting evokes digging in one foot, turning on the spot, and heading in a completely different direction.
In Kiva Fellows training it was used to refer to the change in direction that Kiva was undertaking – motivating their current partners and bringing on new partners to utilize the Kiva platform to post more “catalytic” loans. Loans that meet basic needs like Water, Sanitation and Education.
Pivot. The word struck us all. I think most Kiva Fellows are in the middle of a pivot, be it going back to school, taking a break from work or like myself, pivoting the direction of their career.
This week I quit my job at KPMG Corporate Finance in Vancouver and ended my Kiva Fellowship early to join Sanergy - Kiva’s newest non-traditional partner in Nairobi, Kenya…
A Photo Contest, Kiva Training and Some Light Audit Work
By Patrick Seeton | KF18 | Kenya
One of the most effective ways of improving Kiva’s relationship with its partners is travelling to the branches and providing Kiva Training. Kiva training involves a refresher for the Credit Officers – the ones who make microfinance really work on the ground – about what Kiva is, how it works, why it’s important, what they need to do for a Kiva loan and finally – taking GREAT photos!
Now, I’m not a natural photographer, but as you can see from some of the Borrower Profiles on Kiva.org, neither are all our partner’s Credit Officers! So as part of Kiva training at the branches I have been having the Credit Officers go through an exercise to practice taking GREAT photos of each other using just items around them in the office – you can see some of the results in the slideshow below.
Another critical part of a Fellow’s experience is going out and performing Borrower Verifications. Aside from the adventure and connection Fellows get from these often remote borrower visits and the audit function it provides for Kiva, we also get a chance to practice our own Borrower Profile photography! – again, you can see the results in the slideshow below.
The Largest Development Organization in the World (and you probably haven’t heard of it!)
Julie Kriegshaber | KF 18 | Uganda
On my seemingly endless journey from NYC to Kampala, Uganda, I barely slept at all.
Free movies on the plane, my recently updated Spotify playlists, even SkyMall – none of it appealed to me. Why? I was so engrossed in my book, Freedom From Want, that tells the story of BRAC and how it evolved from a small, temporary solution to a devastating cyclone that hit Bangladesh in 1970 to today being the largest development organization in the world by many counts.
We all are familiar with Bangladesh’s other major development export, the Grameen Bank, but what shocked me is how relatively unknown BRAC is outside of development circles in the west.
This year marks BRAC’s 40th anniversary -after growing for 30 years in Bangladesh, BRAC in the past 10 years has expanded to 10 other countries, including Uganda, where it is (no surprise here!) the largest NGO in the country. With operations reaching 2.8 million Ugandans, BRAC Uganda is a true all-in-one development organization with specialized programs from education to health to empowering young women to improving small businesses through microloans.
From what I have seen as a Fellow at BRAC Uganda, I think there are 3 distinct features in many of their programs that make BRAC as an organization so successful. In light of Kiva’s monthly theme “A Global Feast”, I am going to highlight these features in regard to BRAC Uganda’s agricultural development programme. (This is also convenient for me since I am preparing to roll out BRAC Uganda’s agricultural loans on Kiva!)
Savings Accounts make me way too excited!
Obviously, as a Kiva Fellow, I’m always excited to hear about how our field partners offer savings to their clients. While I was unaware of the agenda of this last weekend’s UGAFODE-wide training, I was pleasantly surprised to be a part of personal Savings Account utilization and client mobilization! The whole weekend was not only necessary but also fun and interesting. While the first day focused on team building with trust games and group coordination exercises, the second day was designated to Savings Account mobilization.
This savings aspect of UGAFODE has only recently been a possibility and after much hard work and restructuring of the organization. This field partner only became a Micro Deposit Taking Institution (MDI) on September 23, 2011, but they are moving quickly to utilize this capacity in the products they offer to their clients.
Now, back to the training we received on Savings Mobilization. I was impressed that the first half of the training was dedicated to training all ~135 employees in personal savings practices and recommendations. The reason being, “How can you tell a client to save when you yourself don’t know how?” Although, some of the tips were quite basic they were good reminders of how and why we save.
Next, we split into groups to discuss the different forms of savings that clients utilize and why they do this. I knew that micro business clients use often unorthodox forms of savings, but this really opened my eyes to other barriers that institutions have to encourage and educate people toward savings. Although, saving in a bank is not always the best option, many times it is a far better option then the alternative. In Uganda, with an economic history of bank closures and untrustworthy institutions, many people are hesitant to trust their money with an organization. One of the facilitators shared a story that he had a group of woman that he was helping open savings accounts for. When he filled out the paper work and took their cumulatively substantial amount of $6,000 he brought back passbooks (small ledgers recording account activity) that were worth $0.25. The women were confused and angry that they gave him all that money and they only got a cheap book to replace it.
I have learned that this is the kind of context that many of the rural branches of UGAFODE deal with on a daily basis. When improving the financial literacy of low-income clients it is not telling them that saving is a good habit, but rather how will they directly benefit from savings. The credit officers’ job is to not only to disburse loans and savings accounts, but to educate clients on the benefits of savings. What they call customer sensitization was heavily emphasized in training, to not only explain the benefits, but also the step-by-step deposit and withdrawal terms of any given account.

Don, a credit officer with UGAFODE talks business with a new Kiva client, James. Let’s get these people some savings accounts!
I was somewhat unaware of the marketing aspect of savings accounts, but now totally understand that savings accounts not only benefit the borrower with safe and secure savings but also with interest. And while this is a great social mission for UGAFODE, it makes sense for them to increase their clients’ savings portfolio, so that they have access to this cheaper form of capital that they can then lend to other borrowers.
I love these win-win situations for all parties involved! Now, I’m currently compiling a report to propose to UGAFODE to give back to their Kiva borrowers by opening a fixed deposit savings account for 3-6 months that would be given to Kiva clients who make all their repayments on time. Therefore, only clients with good repayment histories would receive a reward by a portion of the interest charged by UGAFODE deposited into this account at the loan-end date. The fixed term of 3-6 months would inherently teach clients the benefits of savings and hopefully encourage continued utilization.
Please share with me any ideas or recommendations for this!
Jon is a second-term Kiva fellow volunteering in Kampala, Uganda with UGAFODE. From the desolate plains of Mongolia to the lush jungle and mountains of Uganda, Jon has been experiencing much of the amazing world of Micofinance. If you like what he has said about UGAFODE, make a loan to any of their clients here.
It all started with a bijouterie workshop
Eduarda Carmo Vaz | KF18 | Peru
Let me introduce you to Carmen, Maria and Lina, from the group “Siempre 10 Al Progreso.” They live in the same neighborhood in Lima, Peru’s capital, so they have known each other for a long time. But since 2008, they’ve shared more than their neighborhood — they belong to the same “alcancía comunal.”
An “alcancía comunal,” sometimes referred to as a communal bank, is a self-organized group of borrowers who guarantee each other’s loans. Most of the loans at Edaprospo, the organization where I am placed, are given through this system.
Selling stoves in Burkina Faso, a humble field guide
Diana Biggs | KF 18 | Burkina Faso
Last week I was lucky enough to join my Entrepreneurs du Monde (EdM) colleagues on a field mission in the Ioba province of Burkina Faso, a rural area that borders Ghana. There, in the town of Dano, is a small EdM office manned by Benoit Some, who covers EdM’s Burkina Faso social enterprise arm, Nafa Naana, in the area.
The small, roadside office doubles as a storage hub and retail outlet for energy-efficient and gas cookstoves (as described in my last blog post).
Here, this March, four rural shopkeepers were given training in the Nafa Naana model — the product offering, environmental protection, stock management, cash management and sales techniques. Then in April, EdM set them up for the sale of the cookstoves, providing them with simple management tools, such as receipts and sales lists, posters and an informational leaflet to show interested customers. The organization also installed grills produced by local iron workers to lock up the cookstoves and organized four promotional events in the area to drum up interest. Then of course there were the actual cookstoves, which are supplied to the shopkeepers with interest-free advances.
Pakistan: Remarkable women in remarkable places
By Anya Raza | KF18 | Pakistan
Racing against the onset of monsoon season and the holy month of fasting, Ramadan, my female colleague Shazia and I challenged ourselves to travel 1,500 km across South Punjab to meet with seven borrowers in three days.
The mission was to complete an audit of sorts, known as a “borrower verification.”
What may seem like an awkward, laborious task is in fact most fellows’ favourite part of their fellowship — the chance to travel and meet borrowers in the flesh.
To meet Rani, we had to park our car under the sole tree on that lane and continue by foot into a tiny village divided by railroad tracks. Overseeing a bustling home with children, goats and neighbors casually popping in and out continuously, Rani shared with me the ambitious story of her seamstress/farming endeavors made possible through Kiva loans over the past five years.
“It takes two hands to applaud,” Rani emphasized, highlighting her need to supplement her husband’s income as a mason.
Feeling truly connected: Kiva Fellows meeting their “own” borrowers in person
Luan Nio and Olivia Hanrahan-Soar | KF18 | Nicaragua and Zambia
Kiva works hard to facilitate a connection between lenders and borrowers, through photographs, video interviews, and email updates from the borrowers themselves. Nothing compares, though, to the experience of being able to meet that borrower in person and see how your funds and the funds of others have had a tangible impact on his or her life.
Two Kiva fellows recently got the extraordinary opportunity to visit a borrower they had personally lent money to.
Luan from Rotterdam, The Netherlands <-> Alejandro Jose from El Sauce, Nicaragua
Now you’re cooking with gas…
Diana Biggs | KF 18 | Burkina Faso
As mentioned in my previous posts, the Field Partner I’m working with, Entrepreneurs du Monde (EdM), is not a microfinance institution in itself – however, the use of microfinance is key to its mission, as it allows EdM to distribute their socially focused projects in a way that can become financially sustainable.
The focus of Kiva’s partnership is EdM’s cookstove project, newly named “Nafa Naana” which can be understood both in Moré and Dioula – the two local languages most spoken in Burkina Faso – roughly translating to “the benefit has come,” “that which you easily win” or “the facility is there.” (Read about it on EdM’s West Africa Blog – and , if you’re really keen, starting picking up some Moré!). Nafa Naana’s mission is to make environmentally-friendly energy products – such as gas and energy efficient stoves – available in Burkina Faso, even to the poorest and most remote households.
Doing Good in ‘Dougou
Diana Biggs | KF 18 | Burkina Faso
Last Friday, I had the opportunity to take part in «la Journée du Volontariat Français», an event at the French Institute of Ouagadougou which aims to promote the actions of French volunteers in Burkina Faso. As I commended my French colleague for the generosity of his fellow French citizens, he explained to me that although the best translation I seem to be able to find for «Volontariat » is «Volunteer », it is not the same as volunteers who actually work for free, for whom the term « bénévoles » is used (Hello, Kiva Fellows!).
Enter “la Journée du Volontariat Français”…
In its second iteration, the event attracted around 500 attendees: Authorities, volontariats, associations and NGOs. Despite its name, it wasn’t a day just for the French, but was also well attended by “Burkinabés” (the term for people from Burkina Faso) – and even one Canadian… (more…)
Bonne Arrivée: Welcome to Ouagadougou
By Diana Biggs | KF18 | Burkina Faso
One week ago today, I touched down in my new home of Ouagadougou, Burkina Faso. The greetings of “Bonne Arrivée!” I received at the airport are now echoed each morning as I arrive at my field partner’s office and each evening as I return home and am greeted by my night guardian, Adama.
Continue Reading 3 July 2012 at 08:55 dianabiggs 10 comments
Beyond Financial Services: Mexico’s Greatest Artisan Fair
Emmanuel M. von Arx | KF 16+17 | Mexico
Shortly after arriving at my first Mexican microfinance organization, FRAC (or Fundación Realidad, soon to be called Vision Fund Mexico), I had the joyful task of presenting in the name of Kiva two Social Performance Badges to its enthusiastic staff: one for Vision Fund Mexico’s strong and persistent focus on poor people, and one for the organization’s success in empowering families and communities. The description of the Family and Community Empowerment Badge on Kiva’s homepage immediately piqued my interest: it states that recipients of this badge “implement innovative business practices and offer services in addition to their financial products to meet the needs of the people they serve.” Innovative business practices and additional services beyond financial products? At FRAC? I began to ask members of FRAC’s staff and was soon pointed to some great examples of non-financial services that Vision Fund Mexico has provided in past months and year: they include support in product marketing and distribution given to beekeepers and artisan villages, over 380 free financial literary workshops for well over 4,000 borrowers, and free expert veterinarian training and medical services provided to hundreds of borrowers who are raising cows and sheep in their backyard. While I hope that some of these topics will be addressed by future guest blog posts of FRAC staff members (continuing the series that was started by Rosa’s gorgeous post on her recent field visit), I will report here on FRAC’s selfless contribution to Mexico’s largest artisan fair, the Expo FONAES. In many ways, this is just another example to David Gorgani’s great piece on the wide range of non-financial services that Kiva field partner organizations provide.
Continue Reading 22 June 2012 at 08:00 Emmanuel von Arx 4 comments
Scoring goals and helping construct a global community from Peru
Icaro Rebolledo |KF18 | Peru
Whether it is the Greek/Egyptian elections, Rio +20 meeting or the 2012 Eurocup (c’mon England!)…all the people involved have something to learn from our local Father’s Day football tournament here in Chiclayo- Northern Peru. Yes, we won the tournament!… and how great it feels to be the champions (and score plenty of goals!). Yet, the real enjoyment happened when everyone came together to share the prize (a few too many bottles of beer); if you saw the dancing you would certainly understand! It is crucial for as many people as possible to be able to enjoy the benefits of individual success in order to create a sense of community and strive towards a common goal; political, environmental or any other (more…)
Who Are Some of Maya’s Volunteers + What Do They Do?
By Kimberly Strathearn, KF 16/17, Turkey
Volunteers aren’t paid, not because they are worthless, but because they are priceless.” Anonymous
National Volunteer Week 2012 (April 15-21) has come and gone and despite my best intentions to post this blog during that week–it didn’t happen. But that does not mean I appreciate our SUPER Maya volunteers any less, in fact, I am going to use this blog as the perfect chance to brag about some of the individuals and schools that volunteer for Maya. Some translate Maya Entrepreneur Profiles and Journal Updates from Turkish to English while others help out with more technical translations or other projects.
When I first started my Fellowship back in September 2011 with KF 16, I immediately recognized that since Maya is such a small program, the Kiva Coordinator is out in the field 3-4 days a week, and none of the loan officers speak English, we were going to need some help getting the profiles and journal updates translated.
Through some groups I belong to here in Istanbul, I sent out some notices seeking volunteers. I was blown away by the response but shouldn’t have been because I know that volunteer opportunities can be hard to find and a logistical nightmare (traffic and Istanbul is a large city).
So without further delay, let’s see who are some of the volunteers that are vital to helping Maya and what they do:
Retail Consumers as Micro Lenders + What is FITE? + Maya Entrepreneurs Supported by FITE
By Kimberly Strathearn, KF 16/17, Turkey
On January, 2011, Kiva.org announced its partnership with Dermalogica (a leading international skin care brand) and other partners to launch joinFITE.org in order to provide micro loans to women entrepreneurs in low-income regions of the United States and 56 other countries.
FITE is a global empowerment platform that is designed to cultivate Financial Independence Through Entrepreneurship (FITE) by providing women entrepreneurs access to small loans that will help them start or grow a business thereby bettering themselves, their families and their communities; and to help educate the public at large about the benefits of empowering women entrepreneurs.
Recycling for Life and Family in the Mexican Countryside
Emmanuel M. von Arx | KF 16+17 | Mexico
I have a confession to make: I love to browse Kiva borrower profiles – even occasionally without any actual intention to make a loan. I believe that reading the stories of borrowers from all over the world and knowing their dreams tells me more about a country and the mentality of its people than even the best of all travel guidebooks. And knowing some of the challenges they are facing in their lives and how they are surmounting them, being aware of the long hours they work every day and their dedication to their families – all this inspires me deeply and on a very personal level: if people can thrive under difficult circumstances thanks to incredibly hard work and a dream, then I should and will be able to do something meaningful and lasting with my own life as well! My Kiva lender profile reads: “I loan because… Kiva borrowers never cease to inspire me with their courage, talent, and dedication!”
That strong sense of inspiration that speaks to me out of every Kiva borrower’s history has been multiplied during my time in the field as a Kiva Fellow in the course of many personal meetings with borrowers. I have met literally dozens of borrowers who have left an indelible mark in my heart and mind. But recently I have met a borrower who is so extraordinary and unusual that even I – one of the more seasoned Kiva Fellows – was blown away. Her name is Ma de los Angeles and this blog entry tells the story of her work and her success.
Continue Reading 1 June 2012 at 08:00 Emmanuel von Arx 6 comments
Day in the Life of a Kiva Fellow
Ever wonder what a day “in the field” actually looks like for a Kiva Fellow? I know I had so many questions before I touched down in Kenya, as did my friends and family back home. To answer these questions about where I’m working and what I’m doing all the way in Mombasa, I made a short video about a typical day in the life of a Kiva Fellow.
While my day-to-day activities vary by week, most of my time recently has been filled with a combination of borrower visits, website design, loan officer training, and filming what I see. Then of course, there’s all the patient waiting around when the office’s electricity takes it daily hiatus.
Check out the video to get a peek at a day’s work at Kiva Field Partner Milango Financial Services in Mombasa, Kenya.
Many thanks to Kiva’s video editor Jenny McAllister for all her help!
Devon Fisher is a Kiva Fellow working with Milango Financial Services in Mombasa, Kenya. You can find and fund Milango borrowers here.
The Heart of Kiva – A Guest Blog from Mexico
Emmanuel M. von Arx | KF 16+17 | Mexico
Kiva is all about stories – what draws us all in and inspires us to lend are the stories of courageous micro-entrepreneurs that speak of hard-ship and success, challenges and dreams, love and dedication. But Kiva is not just about borrowers and their stories. It is also about the people behind the scene on the ground – the staff of the close to 150 field partners of Kiva – who screen loan applicants, grant, administrate, and look after Kiva loans, and make sure that Kiva borrowers are treated respectfully and fairly. Their stories are almost never told. Yet, the local staff of Kiva´s Field Partners are those people who make the magic happen – they are the ones who make Kiva possible. If Kiva Fellows are called the “eyes and ears in the field”, I propose local MFI staff be called “the brain and heart of Kiva.” MFI staff has insights on the conditions on the ground, the local mentalities, and the practical aspects of microfinance that can rival (and – I have no doubt – normally exceed) those of Kiva staff and Fellows. Yet, their perspective is seldom heard and their stories are rarely told.
Just how much local field partner staff have to tell and to share with the world I learned during the brief three week period during which I had the pleasure to be the Kiva Fellow for FRAC or Fundación Realidad (soon to be known as Vision Fund Mexico) in Mexico City. FRAC, has over 200 employees – they encompass 200 breathtaking stories and lives from all over Mexico, coming together in FRAC’s vision of wanting to provide financial and non-financial services to those families who do not have access to formal banking services in order to improve their quality of life.
During my work in FRAC’s Mexico City Headquarter, the MFI’s staff turned out to be an endless source of inspiration for me. There was not one person I talked to whose story and motives wouldn’t be worth sharing. Within a few brief hours I felt not just surrounded by close friends, but soul-mates – I discovered that everybody around me was at least as passionate and enthusiastic about FRAC’s and Kiva’s work and the impact of micro-finance as I am.
As soon as I told FRAC’s staff about the Kiva Fellows Blog, I was bombarded with requests of staff members to publish their thoughts and their experiences on it. Many have a particular pet project they feel most passionate about; others have made an experience on the job they are keen to share. Thus grew the idea of creating a little guest blog within the Kiva Fellow Blog. I offered to all staff to publish their thoughts and words on the Fellows’ blog as a way to make readers aware that Kiva doesn’t just connect lenders with borrowers, but that it connects lenders with local staff with borrowers with friends with staff with borrowers with lenders with… stop! Let’s just say: Kiva connects people through lending!
Rosa Gonzalez is the first staff member of FRAC who agreed to share her experience. She was hired by FRAC as their English-Spanish translator a few days after I joined the organization as a Kiva Fellow. Rosa translates both borrower profiles and journals for FRAC borrowers before they are being published or sent to lenders. But let me introduce Rosa in her own words – you will immediately see that they are pure poetry.
Continue Reading 24 April 2012 at 08:58 Emmanuel von Arx 5 comments


















































