Posts tagged ‘small business’

Kiva Fellows: Mixing Business with Pleasure

a job that lets you travel across Mongolia... AND play table tennis while you wait at the airport?!

A job that lets you travel across Mongolia… AND play table tennis while you wait at the airport?!

Here in Mongolia, my top priority with XacBank has been to complete borrower verifications (BVs)—visits to 10 randomly selected Kiva clients to ensure that everything in the field checks out with the information reported to Kiva’s San Francisco headquarters. As it happened, the borrowers in my sample were scattered across the country. Here’s a summary of what my month of April looked like:

  • 1 month spent
  • 4,872 km covered
  • 9 borrowers verified
  • 5 aimags traveled to
  • 7 branch offices visited
  • 10 training sessions delivered
  • 35 loan officers and other staff trained
  • 13 top Kiva borrowers recognized
  • 1 television interview completed
  • 67 client waivers checked
  • 2 runaway borrowers chased down
  • 1 Kiva Coordinator-Extraordinaire
  • 2 beautiful lakes and other sights experienced
  • 4 items delivered via Mongolian messenger service
  • Many kilos of cheese curds (and other nice gifts!) received

I couldn’t help but feel lucky—I knew it would be an eye-opening experience to visit all these different parts of Mongolia. After all, I think most Kiva Fellows are in this as much for the professional experience as for the exposure to new countries and cultures. Why not mix business with pleasure if you can?

Runaway borrowers

I’ve talked before about some of the work that Kiva Fellows do when we visit branch offices during our BVs, but what I didn’t explain was how, in order to successfully complete a BV, the Fellow must meet with every single borrower on the list. If for whatever reason, a borrower is unavaible or nowhere to be found (and that’s happened before!), the sample must be re-drawn and 10 new borrowers must be verified—no matter how close you were to finishing the first set of 10 (and irrespective of how far and long you had to travel to see them). So it’s safe to say that Kiva Fellows sweat it a little when these meetings don’t line up perfectly. And people are often on the move, which can raise some serious logistical challenges sometimes.

Kiva borrower Aibek - what a relief it was when we finally caught up to him!

Kiva borrower Aibek – what a relief it was when we finally caught up to him!

Take Aibek, for instance. Batzul, the Kiva Coordinator at XacBank, booked us flights to go see him in Bayan-Olgiy, the western-most province of Mongolia (flying made sense given that Olgiy, the city centre, is a 3 day drive from UB). She also arranged our accommodations and made plans with the Director to deliver training sessions at the branch office. We were all set to leave on Monday morning, but late in the afternoon of the Friday before, she called me up sounding very serious: ‘Aibek is not in Bayan-Olgiy. He’s in UB right now. I just spoke to the loan officer.’

the plane we took to Bayan-Olgiy

the plane we took to Bayan-Olgiy

The trickiest part was that he was only planning to be in UB for a few days—which meant that by the time we came back from our branch visits in Bayan-Olgiy and Uvs provinces, he would have left already. We couldn’t change our flights, and flying to Bayan-Olgiy a second time was pretty much out of the question. So the best thing to do was to meet in UB during the weekend. We made plans to meet him on Saturday at 10 a.m. in his neighbourhood. We made our way to the east end of the city and waited… No Aibek.

Batzul called the loan officer in Bayan-Olgiy, who then called Aibek, but he wasn’t picking up his phone. We communicated through his wife, who was at home. We waited and waited. No Aibek. We gave up and agreed to try and reschedule.

Our opportunity came that afternoon. Aibek, the loan officer told us, would meet us by the Wrestling Palace at 1 p.m. When we got there we searched in vain for any passers-by who looked like the man in the borrower profile. An hour passed. No Aibek.

But the third time’s a charm, right? On Sunday afternoon I got a call from Batzul—Aibek had been located! We hopped in a taxi and made our way to the west end of the city. We were driven to a desolate, industrial area surrounded by auto body shops, where random vans were parked and people seemed to be waiting around for something. We waited in the safety of the taxi, but when no Aibek appeared, we cautiously stepped out and started asking strangers if they knew of our man. Eventually, one of them pointed us to a van, and lo and behold, Aibek was there!

Bayan-Olgiy

Our first stop in our travels was Bayan-Olgiy. Bayan-Olgiy is a special part of Mongolia: This region is home to the country’s Kazakh minority, giving it a very distinct feel from the moment you arrive. The Kazakhs, who make up some 90% of the population of this province, adhere to Islam (rather than Buddhism, like much of the rest of Mongolia), and the predominant language is Kazakh, not Mongolian (though most people speak both). From my hotel window, I could hear the evening call to prayers.

visiting the main mosque in Olgiy, where 90% of the population practice Islam

visiting the main mosque in Olgiy, where Islam is the main religion

The Kazakhs were first drawn to the high mountain pastures in the region in the mid-1800s, where they let their sheep graze during the summer months. Throughout most of the 20th century, they were an isolated, tight-knit community, and this region is considered even by people in Kazakhstan as the best-preserved example of Kazakh culture. One of the things it’s best known for is the Eagle Festival, which takes place every year in October.

even the houses in Bayan-Olgiy look different than the rest of Mongolia

even the houses in Bayan-Olgiy look different than the rest of Mongolia

I think my Kazakh colleagues were as curious about me as I was about them. I immediately started learning some words in their language. Instead of bayarlalaa for ‘thank you,’ they say rahmed. Amansasbaa is the common greeting, whereas in Mongolian it’s sain bain uu (or more casually, you can say salem in Kazakh). And learning to say tansganmaa huanshtaman (it’s nice to meet you) came in pretty handy several times later on!

with a couple of the colleagues who treated me to lunch

with a couple of the colleagues who kindly treated me to lunch

delivering Kiva training to the staff at the Bayan-Olgiy branch

delivering Kiva training to the staff at the Bayan-Olgiy branch

Having finished our work at the branch quickly, our colleagues took us to see the main mosque in town, followed by a hike up a nearby peak to get a beautiful view of Olgiy, the Altai Mountains, and the river that flows from them. Later, the Branch Director and driver took us on a long and bumpy drive to Tolbo Nuur, a freshwater lake about 50km south of the city centre. Though it was still frozen, it was amazing to see a body of water (there aren’t many in Mongolia!).

taking in the landscapes on our way to the lake

taking in the landscapes on our way to the lake

the driver, the Branch Director, and Batzul at Tolbo Nuur

our driver, the Branch Director, and Batzul at Tolbo Nuur

Next stop: A visit to the Branch Director’s extended family living in the countryside! True to Kazakh/Mongolian hospitality, they welcomed us warmly and prepared a massive and delicious feast for us. It’s customary for people in Mongolia to welcome strangers—locals and foreigners alike—into their homes and feed them. It stems from their nomadic history, in which families would help other people who were passing through the area, or receive visitors from different parts of the country (for example, the capital) and exchange news with them. It’s a beautiful aspect of the culture here.

the Kazakh family who welcomed us into their home

the Kazakh family who welcomed us into their home

the feast that they prepared for us (top) and our driver carving up 4 different types of meat (bottom)

the feast that they prepared for us (above) and our driver carving up 4 different types of meat (below)

IMG_7056

a horse and its foal that the family owns

a horse and its foal that the family owns

On our way back to Olgiy, we soaked in the peaceful landscapes of the countryside…

wild swans taking flight

wild swans taking flight

cows grazing by the water

cows grazing in the quiet evening

IMG_7078

the moon rising over the countryside

A picnic at Uvs Nuur

By midweek, we were bidding farewell to our new friends in Bayan-Olgiy and boarding another plane, this time bound for Uvs. We were welcomed at the airport by a small crew, and no sooner did we arrive at the branch than we got down to business. Client waivers, visits to borrowers, loan officer training—check, check, check! Then the branch staff treated us to a warm welcome dinner at a nearby Korean restaurant. We were starting to feel like royalty!

the Kiva borrowers who were recognized by XacBank

the Kiva borrowers who were recognized by XacBank

The following morning, we had certificates and tokens of appreciation to hand out to 5 Kiva borrowers who had repaid their loans on time (or early). It turned out that the Branch Director had invited the local television crew to film the small ceremony! They asked me to say a few words about Kiva, so I was happy to talk about the good work Kiva and XacBank are doing. It aired on the evening news that night. I guess that makes me famous in Mongolia!

Batzul with the Branch Director (left) and two staff members from the Uvs branch

Batzul with the Branch Director (left) and two staff members from the Uvs branch

Next on the agenda was a trip to Uvs Nuur, a saltwater lake that is the largest in Mongolia. Lucky us! We followed a road for part of the trek but veered off after a while to avoid muddy areas where our SUV could get stuck. We zigzagged across an open field and eventually made it to the water’s edge, where Mongolians love to come and take a dip in the summertime. It was a cool but sunny afternoon, and we took in the warm rays as we sat idly by the water’s edge and enjoyed the picnic our colleagues had packed for us. We couldn’t have spent a nicer time in Uvs!

Lake Tolbo

Uvs Lake

Business owners, an ancient monument and a stolen dinosaur

The following week, we hit the road for two more aimags, Arkhangai and Bayanhongor.

driving along a Mongolian superhighway

driving along the Mongolian superhighway from Arkhangai

some stretches of the road where you don't want to get stuck!

some stretches of the road where you don’t want to get stuck!

seems sturdy enough for our SUV, right?

seems sturdy enough for our SUV, right?

There, we had the opportunity to meet some borrowers who told us about their businesses. It’s always rewarding to make the connection between the borrower profiles on Kiva’s website and the people who are actually behind them. It’s also nice to see microcredit working effectively. These lovely ladies passed along their thank you’s to their Kiva lenders… Allow me to introduce them.

Byambahuu, who runs a produce and variety stand at the local market in Tsetserleg - and the recipient of a 9% interest incentive recognition award

Byambahuu is standing in front of her produce and variety stand at the local market in Tsetserleg. She was recognized by XacBank for her efforts to repay her loan on time, getting back 9%  of the amount she paid in interest deposited back into a savings account.

Oyunchimeg has a dairy stand at the local market in Tsetserleg, where she sells cheese curds and other milk products. She makes some of these products herself, while the rest she purchases from nomadic herders in the countryside.

Oyunchimeg has a dairy stand at the local market in Tsetserleg, where she sells cheese curds and other milk products. She makes some of these products herself, while the rest she purchases from nomadic herders in the countryside.

Munhdelger sells a variety of housewares and other goods at the outdoor section of the local market in Tsetserleg.

Munhdelger sells a variety of housewares and other useful household goods at the outdoor section of the local market in Tsetserleg.

Gerelmandah is a tailor who takes custom orders to make beautiful traditional Mongolian clothing, such as deels (below). It's a trade that was passed on to her by her mother, and one which she is now passing on to her own daughter.

Gerelmandah is a tailor in Bayanhongor who takes custom orders to make beautiful traditional Mongolian clothing, such as deels (below). It’s a trade that was passed on to her by her mother, and one which she is now passing on to her own daughter.

IMG_7756

While visiting these aimags, we also learned about some of Mongolia’s rich natural history. Not far from Tsetserleg, Arkhangai’s city centre, is Taikhar Chuluu, a large rock formation that juts out in the middle of a wide plain. Legend has it that a snake emerged from the earth one day, many moons ago, and a hero named Bökebilig forced it back and sealed off its cave with this rock. The rock has been revered by various civilizations since ancient times, as evidenced by the Mongolian, Tibetan, and Turkic inscriptions which can be found on it (the latter which dates back to the 6th century AD, although sadly, most of the inscriptions have been overwritten by modern-day graffiti).

one has to wonder how this got here... if not for the legend

one would have to wonder how this got here… if not for the legend

And did you know that it’s possible to smuggle a dinosaur out of a country? Luckily, the one that was taken from Mongolia is now on its way home. Bayanhongor, which is part of the Gobi Desert region, is home to some of the incredible dinosaur fossils that have been unearthed since the 1920s. These include many dinosaur eggs and several Velociraptors (which of course you’ll remember from Jurassic Park!). One of the most famous discoveries is of a Velociraptor and a Protoceratops that were locked in battle and frozen in time 80 million years ago. You can also see exhibits such as a nest of newborn baby dinosaurs, and a mother protecting her young at the Natural History Museum in UB—that is, when they’re not out touring the world!

the dry and dusty desert climate of Bayanhongor is also evident in the main city centre

the dry and dusty desert climate of Bayanhongor is also evident in the main city centre

The Mongolian Messenger

I witnessed another curiosity during these BV travels. In a country where there are effectively no street names or real addresses, I’ve been intrigued by how mail gets delivered around here. You may know that the Mongolian Empire had a highly developed mail system at the height of its rule. People have assured me that when they receive mail—that is, anything that cannot be taped to their doors—they are given notices to go pick it up at the nearest postal outlet. Sounds reasonable, right?

But the truth is, Mongolians today have instituted an informal delivery system that would surely do Chinggis Khan proud. My edification began as Batzul and I waited in line at the check-in counter in the UB airport to fly to Bayan-Olgiy. A man was hovering nearby, and finally he approached Batzul. They exchanged a few words in Mongolian; he passed her an envelope, and she took down a phone number. I observed the whole interaction somewhat suspiciously.

‘What was that all about?’ I asked after the man had gone.

‘Oh, he just wants me to deliver something in Olgiy,’ she replied casually. And to my confused stare, she added, ‘It’s the Mongolian Messenger service.’

As if that explained everything! My jaw must have dropped. I started sputtering… What? How? Who?? I was full of questions!

These questions were somewhat cleared up when we arrived in Olgiy. As we stopped for lunch with our branch colleague, Batzul got on the phone and a short while later, a lady walked into the restaurant. Just a few words were exchanged before the envelope was handed over and the lady walked back out. I watched in fascination. ‘How did you know she was the right lady?’ I exclaimed.

‘Because I just talked to her on the phone,’ Batzul answered matter-of-factly.

‘But don’t you need to see her ID or something?’ I persisted.

‘No.’ We resumed eating.

This happened again and again until I finally started to believe in the system. Coming back to UB this time, we walked out of the baggage-claim area of the airport and Batzul delivered another envelope straight into the outstretched hands of a stranger. She knew him by the black shirt he was wearing, she assured me. On the way into the city, our driver stopped along the road from the airport, not once but twice, at seemingly random intersections where our little Messenger hopped out, delivered her goods to waiting recipients, and hopped back into the car. I was blown away.

a typical plane which carries private messages across Mongolia... and a typical messenger who delivers the service

a typical plane which carries private messages across Mongolia… and an example of a messenger who delivers the service

The Kiva Coordinator-Extraordinaire

Speaking of this Messenger, delivering envelopes isn’t Batzul’s only talent. For the past four months, I’ve had the pleasure of working with her, and for good reason: She is a truly exemplary Kiva Coordinator. We’ve worked closely together, particularly during all of our branch visits for the BVs, and I must say we’ve made a great team. We get our work done quickly and efficiently, and even have time left to have some fun (as you now know).

But it’s not just that. Batzul is an impressive young professional all on her own. She is always on the ball with her Kiva work and manages several other projects on top of that. But the best part about her is that she takes immense pride in her job as a Kiva Coordinator, and also in the fact that her work is impacting the lives of many Mongolians. Whether we are running a training session together, or visiting a borrower, she’s been far more than just a translator. She elaborates by adding anecdotes and lessons from her own stock of experiences, including her interactions with branches, loan officers, and clients, thus adding colour and depth to the messages we deliver. She makes my job as a Kiva Fellow easy!

Batzul, the Kiva Coordinator-Extraordinaire (left) and the lucky Kiva Fellow who works with her

Batzul, the Kiva Coordinator-Extraordinaire (left) and the lucky Kiva Fellow who works with her

Just as I had thought, the opportunity to see so many different parts of Mongolia for my BVs was fun, rewarding, and incredibly enriching. And I have Batzul, the Kiva borrowers, XacBank, and all the incredible people at the branch offices we met to thank for that—so from the bottom of my heart, thank you everyone for a truly amazing experience!

2 June 2013 at 10:30 1 comment

What Green Means in Mongolia

a massive silver statue of Chinggis Khan looms 40m high on a site where, as legend has it, he found his golden whip

a massive silver statue of Chinggis Khan looms 40m high on a snowy spring morning at Tsonjin Boldog, east of UB

Spring may have arrived in Mongolia, but for two Kiva staff who visited me in April, winter gave one last hurrah and dumped the largest snowfall I’ve seen since being here (a whopping 2 inches!).

If you’ve had a chance to read some of my past blog posts, you’ll already know that winter in Mongolia is a big deal—even for a Canuck like me. (more…)

31 May 2013 at 16:45

Of Baby Animals and Borrowers in Selenge

Spring has arrived in Mongolia! That means warmer weather (afternoons creeping closer and closer to the double digits)… and, of course, baby animals!

I had the opportunity to travel to Selenge aimag (province) last week with XacBank, one of Kiva’s partners in Mongolia. (more…)

13 April 2013 at 04:33

Coming Home with Kiva Zip

By Marc Raifman | KF18 | New York

When I first met the other Kiva fellows, I asked them where they would be working. I heard Kenya, Peru, Indonesia, and many more places I someday hope to visit. I listened and began to share their excitement, worries and curiosities.

Then they asked me where I would be working on microfinance.

“Um, New York.”

Photo courtesy of Inhabitat

“Um, isn’t that where you’re from?”

Indeed it is. Unlike many of my more impressive colleagues, I came back to New York, with all the amenities to which I’m accustomed, to be a Kiva Fellow.

While I don’t have the opportunity to explore a different culture, I find myself on an exciting frontier of Kiva, an organization that is perpetually searching for inspired and practical solutions to financial problems. As my fellow fellows work to expand and strengthen Kiva around the world, I’m working on a pilot project known as Kiva Zip. The lending model we seek to create will facilitate direct peer-to-peer lending, continue expanding access to capital in the U.S. and abroad, and explore untested hypotheses about the nature of borrowing.

Oh, and did I mention that our loans are made at zero-interest?

The traditional Kiva model has already inspired a new understanding of the concept of lending. By connecting people around the country and around the world, Kiva has shown that small groups of individuals can play the role of banker for those whose success would not generate enough profit for larger banks to take an interest.

What Kiva accomplished for lenders, we now seek to accomplish for borrowers.

Since its creation in November, Kiva Zip has sought to prove that in the right context, small-scale borrowers can outperform the expectations placed upon them by traditional lending criteria. We do not believe that credit scores and cash flow projections are the only ways to predict success.

The context that matters here is the community. There is no doubt that one’s community affects his or her behavior. We believe that with the community, friends and family invested in the success of a business owner, no matter how small, their success and repayment rates will stabilize at a high level.

That is why at Zip we are testing due-diligence models that make use of community partners with an established relationship with the borrower. These community partners are known as trustees. We will encourage individuals to play multiple roles, as borrower, trustee, and lender, so the connections among them increase and their investment in one another’s success grows stronger.

We are seeking a broad spectrum of partners, including advocacy organizations, entrepreneurship classes, chambers of commerce, and religious institutions, as well as individuals who understand where there is need and opportunity.

Kiva Zip loans in the United States do not currently exceed $5,000, but as we provide this stepping stone to entrepreneurs in the States, as well as entrepreneurs in Kenya where Kiva Zip is also active, we will be searching for and finding solutions that will eventually contribute to more opportunity for all.

I encourage you, reader, to not just make a loan, but to think about where these ideas can create a positive impact in your communities, and let us know about it!

Marc Raifman is a Kiva Fellow, working in New York and Chicago this summer with Kiva Zip. If you would like to find out how you can get involved with this innovative program, you can reach him at Marc.Raifman@fellows.kiva.org. You can also find out how you can become a Kiva Fellow or find more information on Kiva and microfinance in general on kiva.org.

19 July 2012 at 08:00 3 comments

Spotlight on Europe’s most mysterious country

Alice Reeves | KF18 | Kosovo & Albania

Pop Quiz!  What do you think about when you think of Albania?   On asking some friends before leaving home, the answers that came back varied wildly: ‘economy based on pyramid selling’, ‘blood feud’, ‘one bunker per family policy’.  Preconceptions are interesting things….

Being a Kiva fellow certainly challenges any preconceptions you forget to leave at home, never more so than in the rapidly developing Balkans.  It also opens your eyes to the real economic challenges that lie in Europe’s mountainous south eastern corner.

(more…)

8 July 2012 at 08:00 2 comments

A Mexican Tale of Women and Sheep

Emmanuel M. von Arx | KF 16+17 | Mexico

Who would have thought that my second Kiva Fellowship would teach me just as much about microfinance as about the rearing of sheep? Seriously, ask me anything you want: How do you best hold a lamb? How do you wrestle with a grown-up mutton? How do you treat sheep for worms? Where and how often do you set them a vaccine? How do you determine a sheep’s age? Why does a sheep bite normally neither hurt nor bleed? For what reason does a sheep have four stomach compartments? And how do you compel a lamb’s reluctant mother to accept her kid after birth? I owe this knowledge to UNAM-educated veterinarian Linda Velázquez Rosas, who made a sheep-expert not just out of me, but also out of 200 amateur sheep-owners in and around the little town of San Felipe del Progreso, two hours west of Mexico City. This training was made possible by Vision Fund Mexico (also known as Fundación Realidad or FRAC), a Kiva field partner that excels both at financial and non-financial services (in a previous blog post I documented an artisan fair in Mexico City that was co-organized by FRAC).

Continue Reading 6 July 2012 at 08:00 6 comments

Beyond Financial Services: Mexico’s Greatest Artisan Fair

Emmanuel M. von Arx | KF 16+17 | Mexico

Shortly after arriving at my first Mexican microfinance organization, FRAC (or Fundación Realidad, soon to be called Vision Fund Mexico), I had the joyful task of presenting in the name of Kiva two Social Performance Badges to its enthusiastic staff: one for Vision Fund Mexico’s strong and persistent focus on poor people, and one for the organization’s success in empowering families and communities. The description of the Family and Community Empowerment Badge on Kiva’s homepage immediately piqued my interest: it states that recipients of this badge “implement innovative business practices and offer services in addition to their financial products to meet the needs of the people they serve.” Innovative business practices and additional services beyond financial products? At FRAC? I began to ask members of FRAC’s staff and was soon pointed to some great examples of non-financial services that Vision Fund Mexico has provided in past months and year: they include support in product marketing and distribution given to beekeepers and artisan villages, over 380 free financial literary workshops for well over 4,000 borrowers, and free expert veterinarian training and medical services provided to hundreds of borrowers who are raising cows and sheep in their backyard. While I hope that some of these topics will be addressed by future guest blog posts of FRAC staff members (continuing the series that was started by Rosa’s gorgeous post on her recent field visit), I will report here on FRAC’s selfless contribution to Mexico’s largest artisan fair, the Expo FONAES. In many ways, this is just another example to David Gorgani’s great piece on the wide range of non-financial services that Kiva field partner organizations provide.

Continue Reading 22 June 2012 at 08:00 4 comments

Recycling for Life and Family in the Mexican Countryside

Emmanuel M. von Arx | KF 16+17 | Mexico

I have a confession to make: I love to browse Kiva borrower profiles – even occasionally without any actual intention to make a loan. I believe that reading the stories of borrowers from all over the world and knowing their dreams tells me more about a country and the mentality of its people than even the best of all travel guidebooks. And knowing some of the challenges they are facing in their lives and how they are surmounting them, being aware of the long hours they work every day and their dedication to their families – all this inspires me deeply and on a very personal level: if people can thrive under difficult circumstances thanks to incredibly hard work and a dream, then I should and will be able to do something meaningful and lasting with my own life as well! My Kiva lender profile reads: “I loan because… Kiva borrowers never cease to inspire me with their courage, talent, and dedication!”

That strong sense of inspiration that speaks to me out of every Kiva borrower’s history has been multiplied during my time in the field as a Kiva Fellow in the course of many personal meetings with borrowers. I have met literally dozens of borrowers who have left an indelible mark in my heart and mind. But recently I have met a borrower who is so extraordinary and unusual that even I – one of the more seasoned Kiva Fellows – was blown away. Her name is Ma de los Angeles and this blog entry tells the story of her work and her success.

Continue Reading 1 June 2012 at 08:00 6 comments

The Heart of Kiva – A Guest Blog from Mexico

Emmanuel M. von Arx | KF 16+17 | Mexico

Kiva is all about stories – what draws us all in and inspires us to lend are the stories of courageous micro-entrepreneurs that speak of hard-ship and success, challenges and dreams, love and dedication. But Kiva is not just about borrowers and their stories. It is also about the people behind the scene on the ground – the staff of the close to 150 field partners of Kiva – who screen loan applicants, grant, administrate, and look after Kiva loans, and make sure that Kiva borrowers are treated respectfully and fairly. Their stories are almost never told. Yet, the local staff of Kiva´s Field Partners are those people who make the magic happen – they are the ones who make Kiva possible. If Kiva Fellows are called the “eyes and ears in the field”, I propose local MFI staff be called “the brain and heart of Kiva.” MFI staff has insights on the conditions on the ground, the local mentalities, and the practical aspects of microfinance that can rival (and – I have no doubt – normally exceed) those of Kiva staff and Fellows. Yet, their perspective is seldom heard and their stories are rarely told.

Just how much local field partner staff have to tell and to share with the world I learned during the brief three week period during which I had the pleasure to be the Kiva Fellow for FRAC or Fundación Realidad (soon to be known as Vision Fund Mexico) in Mexico City. FRAC, has over 200 employees – they encompass 200 breathtaking stories and lives from all over Mexico, coming together in FRAC’s vision of wanting to provide financial and non-financial services to those families who do not have access to formal banking services in order to improve their quality of life.

During my work in FRAC’s Mexico City Headquarter, the MFI’s staff turned out to be an endless source of inspiration for me. There was not one person I talked to whose story and motives wouldn’t be worth sharing. Within a few brief hours I felt not just surrounded by close friends, but soul-mates – I discovered that everybody around me was at least as passionate and enthusiastic about FRAC’s and Kiva’s work and the impact of micro-finance as I am.

As soon as I told FRAC’s staff about the Kiva Fellows Blog, I was bombarded with requests of staff members to publish their thoughts and their experiences on it. Many have a particular pet project they feel most passionate about; others have made an experience on the job they are keen to share. Thus grew the idea of creating a little guest blog within the Kiva Fellow Blog. I offered to all staff to publish their thoughts and words on the Fellows’ blog as a way to make readers aware that Kiva doesn’t just connect lenders with borrowers, but that it connects lenders with local staff with borrowers with friends with staff with borrowers with lenders with… stop! Let’s just say: Kiva connects people through lending!

Rosa Gonzalez is the first staff member of FRAC who agreed to share her experience. She was hired by FRAC as their English-Spanish translator a few days after I joined the organization as a Kiva Fellow. Rosa translates both borrower profiles and journals for FRAC borrowers before they are being published or sent to lenders. But let me introduce Rosa in her own words – you will immediately see that they are pure poetry.

Continue Reading 24 April 2012 at 08:58 5 comments

Producto Creer: How for a Bank Doing the Right Thing Can Pay Off

By Emmanuel M. von Arx, KF16, Guayaquil (Ecuador)

My host and Kiva´s partner organization Banco D-MIRO provides over ten different types of microloans to borrowers in and around Guayaquil: among them loans to finance housing improvements, school expenses, medication, and loans awarded specifically to employees, young clients with a business idea but no experience, and – as Ecuador´s only microfinance institution – discount loans for HIV-positive micro-entrepreneurs. Yet, one borrower group beats all other borrowers in their dedication and commitment to paying back their loans on time: the well over 400 disabled borrowers of Banco D-MIRO, whose payment discipline has turned “their” loan – “Producto Creer” (“Product Believe”) – into the most successful and inspirational product of D-MIRO´s extensive spectrum. The delinquency rate of Producto Creer is by far lower than that of any other major micro-loan type of Banco D-MIRO, which means that borrowers of Producto Creer are better at paying back their monthly rates than any other client group! In these times of economic and social turmoil, Banco D-MIRO´s Producto Creer may be a much needed reminder that it may pay off for banks to do the morally right thing.

Continue Reading 20 December 2011 at 04:00 1 comment

A Typical Day in the Life of a Kiva Fellow: Loan Officer Training (Video Blog Post)

By Emmanuel M. von Arx, KF 16, Guayaquil (Ecuador)

Video posts on a “typical day” in the life of a Kiva Fellow are a time-honored tradition on the Fellows Blog. Without any more words, here is my contribution to the video series of documenting a typical day in the life of a Kiva fellow. Like all previous contributors to the series, I am keenly aware that there is no “typical day” for Kiva Fellows. But taken together, the growing number of “typical day”-videos may at least convey something of the diversity, unpredictability, spontaneity, and joy that a typical untypical day of a Kiva Fellowship entails. Enjoy!

Continue Reading 6 December 2011 at 04:00 3 comments

Village Banks BY Farmers FOR Farmers: A Microcredit Labor of Love

Oxen hauling coffee harvests in La Sierra, Platanares, Costa Rica.

 By Julie Kerr, KF16, Costa Rica 
Part 2:  Microfinance Models in Costa Rica – Featuring FUDECOSUR
 
(See Part 1 for details on how FUDECOSUR’s village banking model works)
 

The warm red earth pulls me in, as I follow FUDECOSUR loan officers on their labor of love.

Serpentine paths lead us through farm lands carved out of dense swaths of jungle, as borrowers take us to the plots of land they proudly cultivate, thanks to the help of Kiva lenders.

As I slip and surf along steep paths slick and thick with monsoon rain, sprawling ferns the size of a family hut, reach out to us, with unfurled leaves heavy with the same mist that envelopes us.

Majestic white oxen haul mighty harvests out of the valley depths, where machines dare not tread, due to thick, quicksand clay mud, which all too lovingly pulls all things passing, toward the womb of the world. We move to the side of the path, making way for the heaving beasts of burden, as they pull weighty sacks of coffee beans and other food crops, in brightly painted “carretas” (wooden carts with wooden wheels).

Continuing along our trek, we descend into a warm, moist Eden of lush green, where water-collecting trees grow taller and stronger as we approach the river.

“Welcome to La Sierra! Here we take care of nature!” – Village welcome sign in La Sierra, Platanares, Costa Rica.

Unlike farms I’m used to seeing in the United States, Costa Rican farms boast fields of crops coexisting with an abundance of medicinal plants and native trees, which are protected by law.

True to Costa Rica’s conservationist spirit, owning land means that one is charged with protecting existing plant species essential to long term survival, while cultivating crops essential to immediate survival.

Cutting down old-growth, or endangered trees, or trees which sprout, stretch and rise along rivers, is strictly punished by hefty fines and jail time. These rules apply even if one destroys any such tree on land one owns.

The result?  Farming in Costa Rica is no longer synonymous with deforestation. Because of the great care that has been taken to preserve the environment, Costa Rica has become a Mecca for biologists and laymen lovers of wildlife. The nation boasts the largest percentage of protected land in the world (25%, compared to the developing world average of 13%, and the developed world average of 8%). While making up only 0.25% of the earth’s land mass, Costa Rica is home to 5% of the world’s biodiversity. And though such animals are nearly extinct in neighboring countries, large jungle cats, a variety of monkeys, reptiles and amphibians, and an abundance of bird species and marine turtles, survive and thrive in the ecologically rich coast that is Costa Rica.

Oxen hauling farmer and son to coffee fields - La Sierra, Platanares, Costa Rica.

Protected land swells and wells with sweet, crystalline springs, rolling rivers, tumbling white waterfalls, lakes, mangrove swamps and marine estuaries brimming with life.

Due to a deep respect for the earth, exceptionally clean water and fresh air blanket the country, and are a great source of pride for Costa Ricans.

Those who work the land are especially proud of it, and in the eyes and smiles of Kiva borrowers and FUDECOSUR loan officers, beams a joy and passion that comes from living a labor of love.

In The Fields:  Loan Officers Serving as Agricultural Development Partners

Not only are FUDECOSUR  village banks run by village farmers, as detailed in Bank-O-Mat Under a Hot Tin Roof, but they are also trained and managed by loan officers who are farmers themselves.

As FUDECOSUR  seeks to assist and develop agricultural communities by becoming an integral part of each community, FUDECOSUR’s loan officers provide much more than a mere financial services relationship. Since loan officers Geiner Gonzáles Marín, Gerardo Barrantes and Danny Zuñiga all come from farms themselves, they also serve as valued partners, advisors and mentors, not only from a bank operations training and guidance perspective, but also with regards to helping clients optimize crop and livestock output.

Geiner Gonzáles Marín: Chief Loan Officer

Geiner Gonzáles Marín entering a coffee farm in La Sierra, Platanares, Costa Rica.

When visiting borrowers and the lands they cultivate, Chief Loan Officer Geiner Gonzáles Marín, often leads the trek into plunging valleys or up steep mountains, with unceasing enthusiasm.

Born and bred on a coffee plantation with dairy cows and various food crops, Geiner is in his element and is unstoppable –copious rain or shine.

With an absolute passion for the land and the fruits of farmers’ labor, his camera is always in hand, snapping photos of crops grown with Kiva loans. He also interviews the farmers with great interest, inquiring about crop cultivation challenges (such as destructive wilting or fungus caused by excessive rain), and offers vital suggestions on how to combat various crop infirmities and increase crop yields.

Gerardo Barrantes: Loan Officer 2

Gerardo Barrantes with the largest of his giant Ayote harvest, measuring 67cm long, and weighing 17 kilos – San Rafael Norte, Costa Rica

Sharing the same intense passion for the land, loan officer Gerardo Barrantes shows off photos of gigantic yucca and ayote crops he’s produced organically. Clients are wowed by the 37-pound mega-vegetable Gerardo proudly cradles like a newborn child.

While eagerly inspecting and praising crops produced by Kiva borrowers, he offers guidance on stronger, more rain-resistant produce likely to benefit from organic farming methods.

Gerardo’s love of the land is also reflected in his paintings. One features his childhood home – an evergreen dairy farm, fed by fresh spring water, cascading from the mountains shadowing his boyhood village. Gerardo’s artisan talents are also used to turn “carretas” (ox-drawn wooden carts) into rolling works of art, for the proud farmers in and around his village.

Danny Zuñiga: Loan Officer 3

Danny Zuñiga (far right) with his proud parents in the family sugar cane fields - Pilar, Costa Rica.

Like his counterparts, loan officer Danny Zuñiga has always had a deep desire to remain close to the land, and the people who tend it.

As a small child, Danny’s mom jokes that it was hard to get him excited about school, since he preferred spending time with dad in the family sugar cane fields.

True to his passion, Danny enrolled in an agriculture-based vocational school program. From grades 7-12, Danny bussed his way to Colegio Tecnico Profesional de Platanares, which has a working coffee farm, and livestock farm full of cows, pastures, pigs and rabbits. Just like his colleagues, Danny’s favorite part of the job is being out of the main office, and in the field with borrowers. As such, Danny is especially proud to help serve client needs with his agronomy training, both in theory and in practice.

In addition to informal cultivation guidance provided by loan officers, FUDECOSUR borrowers also benefit from community and business development courses funded by FUDECOSUR profits.  Free technical training and education are provided to increase crop and cattle yields, improve community health and sanitation, and expand alternative job opportunities. Course themes are requested by the Village Banks, and are coordinated by the FUDECOSUR director and loan officers – who source experts in each field of training (such as technical college agronomists for crop cultivation or livestock care courses, or information technology instructors for computer training courses). Village bank communities in need have benefitted from detailed courses combining theory and practice, such as:

  • Livestock Health Care and Output Optimization
  • Coffee Cultivation and Output Optimization
  • Hydroponic Farming Capacitation (to optimize more environmentally-friendly, and disease-free farming)
  • Food Handling and Sanitation (to improve community health and support start-up food service businesses)
  • Computer Training (MS Office for children and adults)
  • Sewing/Clothes Making
  • Community Recycling
  • Water Purification

FUDECOSUR provides these free courses not only as a form of long term community development, but also believes that such courses are responsible for client loyalty and very low default rates (2% reported for 2010). The more involved FUDECOSUR is in the village bank communities, the greater affinity clients feel for FUDECOSUR as a member of their community, and the more willing and able clients are to repay loans (per FUDECOSUR’s philosophy).

Furthermore, borrowers who are taught methods to improve production, make stronger clients and business partners in the future, since they’ll eventually have more income resources.

In The Village Banks:  Loan Officers Serving as Financial Operations Partners

Working “carreta” painted by FUDECOSUR Loan Officer Gerardo Barrantes.

Beyond working to provide agricultural communities with formal and informal business development guidance, FUDECOSUR loan officers also train farmers to run village banks, which operate in the communities where farmers reside.

With dedicated mentoring and guidance from loan officers, FUDECOSUR’s Village Banks (also known as Credit Committees) are run by 5-7 dedicated volunteers, who are elected every 2 years by members of their community.  Partnering with FUDECOSUR’s loan officers, Credit Committees are responsible for assessing and approving loan requests, disbursing loans to borrowers, collecting loan payments, documenting all credit requests and exchanges, and monitoring borrower progress. Credit Committees are also charged with educating their community members on FUDECOSUR rules and requirements for soliciting, receiving and repaying loans.

Geiner Gonzáles Marín (right) inspecting and gathering coffee beans for Kiva borrower Rigoberto Garro Godinez - La Sierra, Platanares.

Given their intimate knowledge of the land, FUDECOSUR  loan officers are deeply respected and revered by clients as fellow farmers, who bring much-needed credit funds and education to underserved communities.

“Geiner is one of US!”  Village bank members of Cedral de Cajón exclaim (referring to the Chief Loan Officer).

Since agricultural communities are commonly excluded from traditional financial services, the introduction of FUDECOSUR funds and training has given clients a renewed sense of hope, pride, and excitement.

Many FUDECOSUR clients recant tales of suffering through intimidating, confusing and lengthy application processes for traditional bank loans.

After losing money to travel costs, and crops left unattended for multiple visits to national banks, farmers are often left disheartened by rejection at the end of the process.

After struggling unsuccessfully for years to obtain national bank loans to support his farm, Antonio Vargas Hernandez, is now Vice President of FUDECOSUR’s village bank in Cedral de Cajón.

“After being rejected for loans with national banks time after time, I never imagined I’d actually be running a bank!” Antonio is radiant with warm pride and enthusiasm. “I’m so proud to be able to help my community move forward with affordable loans that can be obtained right here!”

Geiner Gonzáles Marín descending into the valley of La Sierra, Platanares to reach a Kiva borrower’s coffee farm.

The complexity of the national bank loan process, plus the constant rejection of farmer applications, made many farmers feel inadequate and incompetent when seeking credit.  In contrast, FUDECOSUR has taught clients that they are not only valued borrowers – they are also essential, competent and capable financial services partners.

As farmers with intimate knowledge of the land, and personal experience with members of their community, Credit Committees are well-suited to decide which business proposals are most apt to thrive from a micro-loan.  If an unprofitable business proposal is presented (such as planting crops in areas not conducive to successful crop production), the hands-on farming expertise of Credit Committees is leveraged, to help prospective borrowers come up with alternative proposals, which will generate positive growth, and help borrowers thrive.

Because of FUDECOSUR’s inclusive village banking model, farmers who formerly perceived themselves as financially illiterate, have become highly functional village bank operators who now beam with confidence.

“Loan officers like Geiner make us better people” says Arrelio Arías Brellas – President of FUDECOSUR’s village bank in Cedral de Cajón.  They’ve made credit processes easy to understand, and loans fast and easy to obtain. Because of their time and dedication, we are now equipped to help our community improve their businesses, and make life easier.”

Miguel Mora Vargas, Treasurer of Cedral de Cajon’s village bank, explains how loan officers lead by example, and are a great source of inspiration for village bank officers, who are also borrowers themselves.

“Geiner’s hard work makes us want to work harder every day to help our community succeed. Loan officers like Geiner are always punctual, and they stay after hours to ensure all credit exchange tasks are understood and complete. Their knowledge and expertise becomes our knowledge and expertise, and we learn more every day. Our community is stronger because of FUDECOSUR.”

Thumbs-up and smiles from a proud coffee farmer - La Sierra, Platanares, Costa Rica.

As village bank operators express their gratitude for FUDECOSUR’s inclusive and educational community development model, monsoon rains often thunder down outside, making a mighty rap-a-tap-tap chorus of sound, which mimics roaring applause.

Cedral de Cajón is just one of many communities expressing deep thanks for FUDECOSUR credit services, and the Kiva loans that help make them possible.

Time and again, I have the pleasure of seeing borrower hardships converted into eventual successes through Kiva loans, and I redefine the concept of wealth every time.

Most FUDECOSUR borrowers, due to their isolated location, have never had a relationship with a national bank, and therefore, don’t even have savings accounts. They are subsistence farmers who don’t become financially rich with Kiva loans, but who are able to maintain crops and cattle for more consistent production, or grow their businesses when weather and market conditions are optimal.

With each new loan received (after years of exclusion from traditional financial services), FUDECOSUR borrowers feel that their work is valued and more important than ever. With each successful harvest supported by Kiva loans, farmers stand taller. Single mothers raising pigs which give birth to litters of 6, or chickens producing piles of healthy eggs, radiate with a newfound belief in themselves as capable and successful providers for their children. Sons producing more abundant coffee beans or corn with nutrient-rich fertilizers, beam with pride, as they are able to care for aging parents, and feel confident about supporting a future family of their own.

What price tag can you place on the renewed sense of life, optimism, enthusiasm and excitement that comes from feeling valued, confident, competent, capable and hopeful?

The value, in my humble opinion, is priceless.

And though life is not easy for these hardworking borrowers, they are growing wealthy in many ways human beings should be, thanks very much in part, to generous Kiva lenders.

Past Blogs:

Upcoming Blogs:

  • Kiva Borrower Stories and Thanks from The Field
  • Jungle Journals – Adventures in the Wilds of Región Brunca

How YOU Can Help:

  • Lend to a Kiva entrepreneur today!
  • Apply for the Kiva Fellows Program!
  • Join the FUDECOSUR lending team!

Julie Kerr is Kiva Fellow serving in San Isidro, Costa Rica. She currently supports FUDECOSUR (Foundation for the Development of Southern Communities).  FUDECOSUR is a non-profit microcredit provider, dedicated to empowering Southern Costa Rica’s disenfranchised agricultural sector.

18 November 2011 at 12:06 4 comments

Visiting an HIV-Clinic in Guayaquil (Part II)

By Emmanuel M. von Arx, KF16, Guayaquil (Ecuador)

One of the great joys and privileges of being a Kiva Fellow is to go along with loan officers when they are meeting Kiva borrowers and new clients. One of my most memorable outings was a visit of an HIV-clinic in a public hospital in Ecuador´s largest city Guayaquil. In the first part of this blog post I recounted how I drove with Nahin Alvarado from Banco D-MIRO´s headquarters on Guayaquil´s Isla Trinitaria to the HIV-clinic at Hospital Abel Gilbert. Nahin is the bank´s loan officer specializing in HIV-positive and/or disabled clients who have the right to receive a discount micro-loan. And Banco D-MIRO is the only micro-institution in all Ecuador to provide financial products especially for these two long-excluded client groups.

Nahin is talking to a patient outside of Guayaquil´s HIV clinic

While Nahin is presenting the bank´s special loan products to the patients in the HIV- clinic´s crowded waiting room, Franklin walks towards me. A strong man in his forties, Franklin is the leader and community organizer of FUSAD (Frente Unido por la Salud y los Derechos – in English: United Front for Health and Rights), a self-help and support group for HIV-positive people, based at the hospital and well known for the professional education courses they provide to their members.

Continue Reading 15 November 2011 at 12:00 4 comments

Visiting an HIV-Clinic in Guayaquil (Part I)

By Emmanuel M. von Arx, KF16, Ecuador

“Don’t be scared to shake the hand of a client with HIV or to drink out of his glass. You cannot get infected that way.” This was the message that Nahin Alvarado repeated over and over during a training session in September with a group of twelve new and somewhat incredulous loan officers of Banco D-MIRO, when I first met him. A loan officer himself, Nahin has been with Banco D-MIRO for over two years, focusing on two very special client groups who – not just in Ecuador – have long suffered from discrimination and lack of access to financial services: micro-entrepreneurs who are HIV-positive or disabled. The moment I heard Nahin so forcefully speak up on behalf of HIV-positive clients, I knew that I wanted to spend a day with him in the field.

Continue Reading 2 November 2011 at 08:00 3 comments

What´s Easier Than Getting Robbed in Guayaquil?

By Emmanuel M. von Arx, KF 16, Ecuador

As much a therapy session as a blog entry, this is the narrative of a recent robbery incident in Guayaquil: It happened two hours ago and my co-workers and I can still feel the shock in our bones. This day had begun like a normal day: At 7.30am Rubi Chaca – the Kiva Coordinator of Banco D-MIRO -, her 16-year old intern Joel Kenny Matias, and I had met outside of the bank´s headquarters, where we were picked up by Roberto, the official driver of the bank. He drove us to the branch office of Guasmo where we gave a training session to the local loan officers, reminding them about Kiva and explaining to them why it is so important that they keep finding micro-entrepreneurs who agree to be listed with their name and photo on Kiva´s website.

Continue Reading 18 October 2011 at 16:00 9 comments

Bank-O-Mat Under a Hot Tin Roof: Making Non-Profit Microfinance Sustainable

One of FUDECOSUR’s 45 Village Banks - Pueblo Nuevo, Región Brunca, Costa Rica

By Julie Kerr, KF16, Costa Rica
Part 1:  Microfinance Models in Costa Rica – Featuring FUDECOSUR
 
(Check out Part 2 for more adventures in FUDECSOUR village banking)
 

Bump-duh-duh-thump-thump, Bump-duh-duh-thump-thump, Bump-duh-duh-thump-thump WHUMP!!!

So goes the rockin’ and rollin’ commute to remote villages along dirt roads – speckled with basketball-sized boulders, and craters large enough to swallow a small man (that’s where the “WHUMP!” comes in).

Maneuvering these roads with a grin and gusto are FUDECOSUR’s dedicated loan officers:  Geiner Gonzáles Marín, Gerardo Barrantes and Danny Zuñiga. Our destination for each turbulent trip is one of FUDECOSUR’s 45 village banks – which provide the only source of much-needed credit most clients have ever had.  THANK YOU to all Kiva lenders who help make this possible!

As we zig-zag along winding roads trying to avoid the mammoth “WHUMPS!”, we run into traffic. Blocking our path is a fearless bull unspooked by our roaring engine. He stares us down as if to say: “This is my road, buddy, and I refuse to moooooove”.  As we inch forward, gently nudging his bum with the bumper, he finally decides to amble on.  Then our ascent is blocked by a bulldozer shoveling landslide debris off of the road.

While we wait, I savor the warm sounds of humming insects, and whispering laughter from palm leaves rustling in the wind. I take in the views of lush, green valleys and farmland terraced along the hills and rising mountains.  Coexisting with carefully planned crops of fire red coffee beans, sugar cane, corn, and legumes, are patches of wild, unclaimed land full of sweet lemon trees (yes – the lemons here are sweet), bright fuchsia bananas (which are mostly eaten by the birds) and miniature yellow bananas (which humans find sweet and delicious). Wild avocado and coconut trees can also be found, and like the sweet lemons and baby bananas, they are free to those who wish to indulge. Have I landed in Heaven??

Our vehicle lunges forward, and I’m whisked out of my glassy-eyed daydream of staying here forever. We pass pristine waterfalls tumbling down the mountain, across the road, and down into whitewater rivers which snake through the valley below.  Aaah… slipping back into my daydream again… I’ve grown so accustomed to the rhythm of the roads that the “Bump-duh-duh-thump-thump” now serves as my lullaby.

WHUMP!  We arrive at the village bank.

Perched on a verdant plot of land amidst pastures of feeding cattle, or rising food crops stretching  toward the sun, are many of FUDECOSUR’s village banks. Some village banks are simple one-room structures with a burning tin roof shading us from the elements.  Other village banks operate out of a farmhouse kitchen or living room.  All village banks are a part of FUDECOSUR’s mission to bring financial support to the doorsteps of disenfranchised populations.

Due to the isolated nature of the farming communities we visit, most residents have never had a savings account. The absence of national banks in these remote areas has excluded much of the agricultural sector from financial savings and borrowing opportunities.  In order to qualify for a loan, national banks often require costly cash deposits – which most farmers can’t pay, since they rarely have savings accounts. Without access to savings accounts, farmers often purchase a pig or a cow with remaining cash.  These animals serve as the farmers’ insurance plan, and are sold when large sums of money are needed for emergencies (such as unexpected medical expenses).  While farmers are able to subsist without access to credit, it is extremely difficult, at best, to increase living standards or to recover from natural disasters (such as floods or blight) or major health emergencies.

Filling this vast credit void is FUDECOSUR  (Foundation for the Development of Southern Communities)  –  A non-profit microcredit provider, dedicated to empowering Southern Costa Rica’s agricultural sector.

Besides providing loans for expansion of crops and livestock, FUDECOSUR also provides Family Well-Being loans, which cover medical, educational and home renovation expenses.  Such loan diversification ensures that struggling farmers are not forced to sacrifice one essential need (such as money to purchase seed and fertilizer) for another (such as money to pay for life-saving medical treatment).

To facilitate easy repayment based on agricultural development and sales cycles, FUDECOSUR offers loan terms of up to 3 years, with annual rather than monthly principal repayment terms. Loan terms are also restructured to help borrowers overcome crop and cattle losses from natural disasters (such as floods and blight), and financial losses due to health emergencies.

To ensure credit services are easily accessible, affordable and sustainable, FUDECOSUR literally brings banks to remote villages in need. Leveraging dedicated volunteer networks, existing social infrastructure and building facilities, FUDECOSUR maintains low operational and servicing costs, and minimal environmental impact, while building community cohesion, and opportunities for community members to thrive.

How The Village Banks Operate:  Volunteer Power!

Village Bank operations in action: Santa Elena, Región Brunca, Costa Rica. Tables to the left serve clients repaying interest, while tables to the right serve clients soliciting or receiving money for new loans.

FUDECOSUR’s Village Banks (also known as Credit Committees) are run by 5-7 dedicated volunteers, who are elected every 2 years by members of their community.  Partnering with FUDECOSUR’s loan officers, Credit Committees are responsible for disbursing loans to borrowers and collecting loan payments.

As farmers with intimate knowledge of the land, and personal experience with members of their community, Credit Committees are also charged with deciding which business proposals are most apt to thrive from a micro-loan.  If an unprofitable business proposal is presented (such as planting crops in areas not conducive to successful crop production), the hands-on farming expertise of Credit Committees is leveraged, to help prospective borrowers come up with alternative proposals, which will generate positive growth, and help borrowers thrive.

Where The Village Banks Operate:  Mi Casa Es Tu Casa!

Village Bank in Cedral de Cajón, Región Brunca, Costa Rica

To ensure zero resources are spent on office construction, rent or maintenance, Village Banks operate out of existing community structures, such as a tin-roofed central market shelter, or the homes of Village Bank (Credit Committee) members.

And, since Village Banks operate in villages where borrowers reside, clients avoid costly money and time expenditures, required for travel to distant towns or cities (where national banks reside).  In short, the proximity of the village banks to clients ensures unprecedentedly easy and consistent access to credit services.

When The Village Banks Operate:  After The Cows Come Home!

Kiva borrower traversing the farmland he works: Administración, Región Brunca, Costa Rica

To accommodate the demanding work schedules of agricultural borrowers, Village Banks meet every 2 weeks, on recurring set dates (i.e.: every first and third Tuesday of each month). Bank meeting times start in the late afternoon (2pm, 3pm or 4pm) to allow borrowers to meet essential crop cultivation and livestock care demands. As such, borrowers are able to access credit services without sacrificing critical production tasks and wages.

At each meeting, debt principal and interest payments for existing loans are collected, while money for new loans is solicited and disbursed.

Homeward Bound:

Road to Cedral de Cajón, Región Brunca, Costa Rica

After the 3-4 hour bank meeting ends, we bid warm farewells, with new loan profiles and hopes for better futures in hand (thanks to the generosity of Kiva lenders).

By the time the loan officer and I reach home (FUDECOSUR headquarters in San Isidro), a 10-13 hour day will have passed.

Once I reach my cozy, tin-roofed apartment, echoes of “Bump-duh-duh-thump-thump WHUMP!!!” serenades will lull me to sleep, and ring out again at the start of my next adventure.

Other Blogs:

Upcoming Blogs:

  •  Jungle Journals – Adventures in the Wilds of Región Brunca
  •  More Than Microfinance – FUDECOSUR’s Free Community Development Courses

How YOU Can Help:

  • Lend to a Kiva entrepreneur today!
  • Apply for the Kiva Fellows Program!
  • Join the FUDECOSUR lending team!

Julie Kerr is Kiva Fellow serving in San Isidro, Costa Rica. She currently supports FUDECOSUR  (Foundation for the Development of Southern Communities). FUDECOSUR is a non-profit microcredit provider, dedicated to empowering Southern Costa Rica’s disenfranchised agricultural sector.


6 October 2011 at 16:45 6 comments

Ten interviews with Mongolian entrepreneurs

By Amber Barger, KF14, Mongolia

A borrower verification is a thorough check of ten random Kiva borrowers of a field partner. It’s used to verify the accuracy of the information published on the borrower profiles on the Kiva website. A borrower verification happens several times throughout the course of a partnership in order to assess a microfinance institution’s performance levels. Read below about the ten borrowers I visited through a borrower verification with XacBank.

Continue Reading 23 February 2011 at 07:00 3 comments

My Favorite Small Businesses in Bali

By Jerry Harter, KF13 Indonesia

During my three months in Bali, I gained an appreciation of people’s resourcefulness here. Typically, families have multiple streams of income. Various small enterprises are cobbled together, depending on the resources and demand in the area. Often some money can be made from the land, a little more is made from small-scale manufacturing, and perhaps some income is derived from providing services. For one reason or another, the following are some of my favorites.

Continue Reading 24 January 2011 at 23:05 2 comments

The range of rural to urban businesses in pictures

Mongolia is known for its vast amount of open space and beautiful scenery. The population density of Mongolia is just over 1 person per square kilometer. In this post, I’ll share photos from the most rural of businesses to the most urban.

The term “countryside” can be translated into “khuudoo” in Mongolian language. However, the meaning of the word is slightly different in English and Mongolian. The term khuudoo in Mongolian is relative to where you are from in the country and where you are when you say the word.

Continue Reading 13 November 2010 at 05:00 1 comment

Mongolia’s transportation infrastructure and how it influences micro businesses

By Amber Barger, KF12, Mongolia.

Mongolia is a landlocked country spanning 1,564,116 sq km, slightly smaller than Alaska. It’s situated between Russia and China. The main forms of transportation available from international destinations are flights from Russia, China, Korea, and Japan and the train route from Russia and China. Domestic flights, the train route and transport by road are options within Mongolia.

Small business owners normally don’t have the money to fly to and from Ulaanbaatar, this luxury is usually only attainable for government officials, foreigners, and wealthier urban Mongolians.

Continue Reading 8 November 2010 at 05:00 1 comment

A Road Is Paved, A Mall Opens

By Sloane Berrent, KF8, Ahon sa Hirap, Inc, Philippines

A Center Meeting in San Jose, Antique, Philippines.

A Center Meeting in San Jose, Antique, Philippines.

“How has Ahon sa Hirap, Inc.” (ASHI and my host microfinance institution) “being here in your barangay or in your town helped your community?” I ask the women from ASHI during each Center meeting that I attend. There are a few variations on this question. I ask how their lives have changed and what the Center means to them.

“My husband had a stroke and couldn’t work anymore. I worked as a domestic in town and had to travel very far every day for not a lot of money. I joined ASHI 7 years ago to start a buy and sell fish business so that I could stay closer to home to take care of my husband and help my children.”

“After my husband died, I was so lonely. My children are all grown up and out of the house. I was sad. I joined ASHI 13 years ago and now my life is so different. I laugh. I come here every week to see my friends.”

“My house was very bad and made from old bamboo. When typhoon season came, my family had to run to our neighbors because we were scared our house would collapse. With my ASHI loan, I was able to move my Sari Sari store to a busier corner where workers pass by on their way to the fields. I open at 4AM and close at 8PM but am very happy. Now 10 years later, we now have a house made of stone and we don’t run from the typhoons anymore.”

But has it changed MORE than that? What about an entire town?

I had heard that seeing microfinance in action could be like watching grass grow. So gradual, so slow. How could I say that there is indeed a larger change in the landscape of where microfinance sets up shop?

I turned to the ASHI staff. It was a Saturday night and we were going to go out to dinner together. The two Kiva Coordinators asked me if we could stop in the new local mall that opened so that could grab a few things.

“Sure,” I said. No problem.

We walked to the end of the drive and hopped into a tricycle and took off towards the mall. There was light traffic, the road wasn’t too bumpy, we arrived to throngs of people gathering outside the mall, in the entrance, more teenagers and families gathered.

“This has been huge for our town,” the one Kiva Coordinator said.
(more…)

10 August 2009 at 02:45 13 comments

A Local Lending Place for Global Thinkers

At the fellows training some of my companeros seemed shocked that I’d want to do a fellowship in one of the most expensive cities in the world. I have to admit, I admire the cost of a Terere in Paraguay compared to price of latte in NYC. Regardless, it’s been an incredible experience to participate with Kiva on the US launch.

In many ways the fellowship, the entreprenuers, even New York City itself has at times seemed enormously comparable to a fellowship in a developing country (I mean have you used the subways here!!!???).  But about the cause…

Why US microfinance….

By launching in the United States, Kiva is creating a local lending place for global thinkers. By supporting US microfinance and organizations like ACCION USA, you are supporting community.

Kiva lenders want to support individuals around the globe that work hard to support themselves and their families. These entrepreneurs also dream of creating legacies. Kiva is helping to provide equal access to capital for business owners that,  regardless of the country they live in, have struggled to obtain the credit elsewhere.

I believe that by supporting a US business on Kiva, we truly understand the goal of microfinance- and we are balancing the scales to open up opportunities for everyone.

Trinidad wanted to start a daycare, a bank turned her away, a loan shark almost lured her… instead a pool of individuals on Kiva helped to make her dream reality.

Sustainability is one of Kiva’s principles.  Who can argue that sustainability isn’t needed in the US?
Kiva lenders are supporting sustainable businesses, building communities and helping to create legacies- 25 dollars at a time.

_________________________________________

Erica Dorn is currently serving at ACCION USAerica.dorn@fellows.kiva.org

Support U.S. Microfinance and check out all of the entrepreneurs requesting loans from ACCION USA- each has a story to tell.

Learn more about the US Microfinance cause.

17 June 2009 at 14:47 4 comments

U.S. microfinance, Let’s see.

The other day in the Mission district at Kiva headquarters in San Francisco, I converged with three micro enterprises, on just one corner. A young man selling fresh oranges, a Popsicle and ice-cream cart vendor, and another man with a tall stick of cotton candy- $2 each. Although this coincidence is quite novel, it does explain another, larger phenomenon. Perhaps the true impact of small businesses in the U.S. is underestimated. AEO, the association for Enterprise Opportunity, says that 87% of all businesses in the U.S. are microenterprises, businesses with fewer then 5 employees.
As a fellow, Kiva has given me the opportunity to research U.S. microfinance as they look into expanding into the U.S. market. The Mission district for example is one of the most culturally and economically diverse neighborhoods in the U.S. There exists an interconnected community of businesses, many of them reminiscent of microenterprises I’ve seen traveling in the developing world or even on the Kiva website for that matter. It’s made me second guess why I hadn’t come here to study Spanish and Latin American culture- unarguably I would have had the most diverse experience possible.
In San Francisco, Denver, Omaha, Detroit and New Orleans there are all types of fascinating microenterprises. Businesses owners with retail shops, cosmetics sales, arts and crafts, janitorial services, and food vendors- just to name a few. Many of these businesses are using microfinance to get started and to get ahead. The backbone as U.S. businesses are sometimes referred to is asking for some reinforcement in a time of hardship. It may be microenterprise that helps tone the future of business in the U.S. Lets see.
Over the coming months of my Kiva Fellowship, I will continue to research U.S. microfinance on many different levels in several U.S. cities. Take a look at the video I made while in San Francisco’s Mission district. I will be continuing my research in New York City, so stay posted for more on U.S. microfinance.

 

Link to Video-

http://vimeo.com/3532682

7 April 2009 at 07:57 9 comments


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