Posts tagged ‘client privacy’
Different Worlds: Two Perspectives on Borrower Privacy from Indonesia and Ukraine
Heather Sullivan | KF17 | Indonesia
Chris Paci | KF16 & KF17 | Ukraine
When not sampling local delicacies or fording swollen rivers to visit borrowers, Kiva Fellows occasionally find themselves stuck in the office, chatting on Skype and sharing experiences (both raucous and ruminative) from the field. In one recent conversation, the two of us, Heather and Chris, discovered that we were facing nearly opposite sets of problems surrounding the issue of borrower privacy. While Chris’s field partner in Ukraine was finding it hard to convince suspicious borrowers that sharing their photos and stories on Kiva would cause them no harm, Heather was struggling to convey to her Indonesian MFI’s clients that perhaps they shouldn’t be so nonchalant about how their information might be shared. What follows is a joint blog exploring some of the roots of those cultural differences—and their consequences for Kiva and its partner MFIs.